Skip to main content
Entire apartment

Global Luxury Suites San Jose Downtown

4.0 star property

Choose dates to view prices

Near SAP Center at San Jose and San Jose McEnery Convention Center, Global Luxury Suites San Jose Downtown provides a terrace, a garden and a 24-hour business centre. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included

You may also like

Aloft by Marriott San Jose Cupertino

West San Jose
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,006 reviews
The price is €132
includes taxes & fees
29 May - 30 May
Aloft by Marriott San Jose Cupertino
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Global Luxury Suites San Jose Downtown

  • Upscale apartment near SAP Center at San Jose
  • Located close to San Jose McEnery Convention Center, Global Luxury Suites San Jose Downtown provides a terrace, a garden and a 24-hour business centre. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • Smoke-free property, a lift and meeting rooms
    • Gas grills and outdoor furniture
  • Room features
  • All guest rooms at Global Luxury Suites San Jose Downtown boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas.
  • Other conveniences in all rooms include:
    • Designer toiletries, shower/bath combinations and hairdryers
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

Similar properties

In-room safe, desk, iron/ironing board, free cots/infant beds
Hyatt Place San Jose/Downtown
Downtown San Jose
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 1,392 reviews
The price is €149
includes taxes & fees
31 May - 1 Jun
Hyatt Place San Jose/Downtown
Compare similar properties

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets are allowed for an extra charge of USD 250 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Global Luxury Suites San Jose Downtown have a pool?

Yes, this property has an outdoor pool.

Is Global Luxury Suites San Jose Downtown pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Global Luxury Suites San Jose Downtown?

Self-parking is free at this property.

What time is check-in at Global Luxury Suites San Jose Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Global Luxury Suites San Jose Downtown?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Global Luxury Suites San Jose Downtown located?

Located in Downtown San Jose, this apartment building is within a 10-minute walk of San Pedro Square and SAP Center at San Jose. San Jose McEnery Convention Center and CSU San Jose State University are also within 15 minutes. St James Station is 7 minutes by foot and Santa Clara Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

6.6

8.0

Cleanliness

6.0

Amenities

5.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 9 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 10 out of 49 reviews

Reviews

Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, communication
This location was great! The bed was comfortable and the apartment was clean. Would definitely stay again!
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Josue

Disliked: Communication
Great location and clean apartment, which were definite positives. However, there was a strong curry odor throughout the unit that would not go away despite leaving windows open, running the AC, and using a fan. Unfortunately, this significantly affected the stay. Customer service was very rigid and lacked understanding when dealing with unexpected issues or emergencies. Because of this, I would only recommend this place as a last resort, despite its convenient location.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, communication
Check in great. Location fantastic! Kitchen and living room were comfortable. Bathroom slow sink drain Bed not comfortable Sheets did not fit bed well Pillows were very uncomfortable Too many rule sheets. Bedroon
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, communication
This place was clean and in a great location, right by San Pedro Square. Plenty of great food and nightlife to walk to. It's more of an apartment building, but it worked well for us and made sense financially. The free parking spot was an added bonus. My one complaint is that two of the three elevators in the main lobby were not in operation. Getting up and down to the 9th floor sometimes took an unreasonably long time depending on the elevator traffic. For a building that's only 10 years old, I don't understand why two elevators could be unavailable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joi

Liked: Cleanliness, room comfort, communication

Convenient

This is an apartment in an apartment building, so no hotel type amenities but very comfortable and conveniently located. There is a coffee shop nearby and the unit has a furnished kitchen.
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

alidad

Disliked: Cleanliness, property conditions & facilities, communication
We booked this hotel expecting a family-friendly stay, but the experience was the opposite. Upon arrival, surrounding streets were blocked due to a block party, making access by car extremely difficult. This was not disclosed in advance. The noise was unbearable and continued into the evening. We were traveling with a baby who sleeps early, and the noise completely disrupted his sleep. Because of this, we did not stay at the hotel at all and had to leave and book another hotel to have a restful night. What made the experience worse was the lack of response afterward. I called multiple times to complain and request a refund, but no one from the billing office returned my calls or messages. This is not a family-friendly property, and the lack of communication and accountability was very disappointing. I would not recommend this property to anyone let alone to families or anyone seeking a quiet, restful stay. Even one star is very generous.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Terrible onboarding. Good property
Stayed 2 nights in May 2024
Verified

8/10 Good

Trent

Liked: Cleanliness, property conditions & facilities, communication
The only issue I had was the paperwork and communication was annoying. I had to fill out two different forms with basically the same information. I got 27 emails from booking to checkout. That was excessive. The place itself was fine. Easy walk to the restaurants and stuff.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Allison

Liked: Cleanliness
The property is gorgeous, the apartment is cosy, and location is excellent. Check-in procedures are complicated and confusing but the people in the building are so friendly and helpful it makes up for a lot of the trouble.
Small but complete kitchen.
View of San Jose from the small sitting room.
Queen bed in the bedroom.
View from the bedroom.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, room comfort, communication
Great location
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Concepcion

Liked: Cleanliness
Disliked: Check-in, communication
Upon arrival A/C was not working. during our stay did not get resolved. Had to open windows and balcony door to get a small breeze, however in the path of Airport therefore it was a bit noisey. Notices signs on certain units that Hot water was not available. Luckily our unit not a problem. Located in a great area but not sure if I would stay there again.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Joao

Upon arrival, there was no one at concierge to give me the key package. Phone their emergency number and no one called back. Phoned their office, spoke with someone who said they would get right back to me and nothing. Had to book another hotel for the night and now will have to deal with Expedia to hopefully get a refund.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Sarah

Liked: Property conditions & facilities
Disliked: Amenities
Very safe
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities, communication
Unfortunately, there was no key for me to access the property and after waiting for two hours, in hopes they would locate a key we were unsuccessful, and I was asked to book elsewhere
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

ali Batuhan

Liked: Cleanliness, room comfort, communication

Nice location

Very nice location and nice apartment
Stayed 14 nights in Aug 2024
Verified

2/10 Terrible

Tyler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Unfortunately there was no key available for me to get access to the apartment and I was asked to book elsewhere.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Juanita

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
The property has three elevators only one was working, the trash shoot was not working, on my last day, Friday, December 26 the smoke detector kept beeping, called maintenance. They came and changed the battery. Later that evening, the smoke detector kept on beeping and beeped the entire night and the rest of my stay Saturday morning.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, room comfort
Disliked: Communication

Great location and apartment

Great location and great apartment. Good value for what you get. Kitchen could be better appointed. Pickup process was pretty bad. Concierge with keys was nowhere to be found.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, room comfort

Overall great.

Awesome building and location. Going through hotels.com created some complexity on the communication front. One big issue with this property is parking. You have to give them the details on your car 48 hour prior to arrival which is tough with rental cars.
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

reggie

Disliked: Cleanliness, room comfort, communication
Check in process bad experience. One of the two key sets did not work. Luckily I tried the key fob prior to going to the unit. I was not also given parking access when I communicated on the forms that were submitted. I called to sort out the parking. No response at all. Make sure to wash all the sheets and towels prior to using.
Stayed 9 nights in Sep 2025
Verified

2/10 Terrible

Jolene

Disliked: Amenities, property conditions & facilities, communication
Could reach no one. Had to text or email and took hours to respond. Had to park outside in Downtown. Could never reach anyone for parking. To lower easement for 2 days before maintenance came out . Had to buy my own plunger. Front desk and concierge were no help.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible experience with this place. Called and the management was not there to resolve my request.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Daniele

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The property is excellent and so are the apartments, but the check-in was terrible, I shared the apartment with a colleague who arrived before me and they did not let him in. I had informed the property the day before that he would arrive earlier and gave them his generalities. He even had a copy of my passport. In the end he had to book a room elsewhere for the night.
Stayed 6 nights in Mar 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

not happy at all

no heater could not enter apt hard to access
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities, communication
The bed was AWFUL! Nothing at all luxurious about it. The couch was broken, no one responds unless they want a form filled out or they want money. One elevator was working. They wait until the last minute to give you entry instructions and check out instruction. The actual apartment complex will give you the keys but has nothing to do with renting it.
Stayed 3 nights in Sep 2024