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Reviews of Hotel Dream House Escazu

3 out of 5
Hotel Dream House Escazu
From Los Anonos bridge, 100 West, 575 South, San Rafael de Escazu, San Rafael

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 34 reviews" "
Rating 8 - Good. 11 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small perfect for a couple. Very cozy the parking is inside the gate. Breakfast was delicious. Clean and friendly. Would definitely stay there again.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This property is a great alternative to local hotels.
Stayed 8 nights in Feb 2019

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place, and close of everything!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Oct 2018

6/10 Okay

Juanca, Costa Rica

The reserved room was delivered to another guest, the hotel needs to take care of details of maintenance and amenities. They do not accept payment by credit card and do not deliver receipt of payment
Stayed 1 night in Sep 2018

4/10 Poor

Mundy, Seattle wa, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price
Pros: -Very clean -Helpful staff -Quiet at night -comfortable bed -Good homemade complimentary breakfast -Google maps will get you there by hotel name -friendly beagles Cons: -expensive -slow WiFi -Inconvenient location -not every room has a fridge -shower was terrible in my standard single room. The curtain was not water proof. It was extremely small. Nozzle position was not adjustable, and was falling off the wall (sprayed me face and all over the room the first time I turned it on). The drain barely worked. -The listing didn’t mention its many (and sometimes silly) rules, including no alcohol on the premise. -listing didn’t mention that they only accept cash or paypal -no access to kitchen -not a friendly or communal vibe -while its in a nice neighborhood, the streets were pretty busy and often lacked sidewalks
Stayed 2 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room at the Inn
We traveled 2 . 5 hours to get there, only to be told that one of the two rooms we had rented was NOT available anymore. What good does it do to make reservations if the hotel gives your room away to someone else?
Stayed 1 night in Feb 2018

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Bassett hounds!
Nice, clean, secure place to stay
Stayed 5 nights in Feb 2018
Response from Renzo on 22 Mar 2018
Thank you!

4/10 Poor

Ignacio Brenes, San José, Costa Rica

Liked: Room comfort
Disliked: Staff & service
They take no credit/debit cards
I arrived at the hotel, and although this app says that it accepts cards, the hotel only accept cash. I had to pay in cash, now I am scared I might get double charged (card stored in this app + the cash I paid)
Stayed 1 night in Sep 2017

10/10 Excellent

Maria, Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying again!!!
By far the worst hotel experience of my life, as I arrived to check in with my boyfriend we tried to pay with a credit card and found out this to be the only hotel nowadays that doesn't take credit cards. We had to go out in the rain to find the nearest ATM...came back pay the room, the hotel owner didn't have change(how is it possible for a hotel that only charges in cash, to not have change???) So we told the owner to give us the change in the morning. A friend of mine had to come to the hotel, the we will go out, we asked the owner if there was an the extra charge and advise him that she was not staying... He responded there is no extra charge if she is not staying, cool. At 22:45 someone knocked on my door... Again the owner, just to tell me that we need to turn off the TV(the TV was at the normal volume) it's fine we turn the TV off. At 23:30 the owner knocked again to say that my friend had to leave, my friend left... But what's funny is that while doing the check out, the owner charged us for an extra person that he personally kicked out of the hotel...I'm speechless, I will never go back there or will recommend this hotel.
Stayed 1 night in Jul 2017

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'am returning again on my next trip!
Good for a two day stay. Family run business. Full breakfast included. Fine menu choice. The room was very clean and neat. Room Wi- Fi was available. Good security for car (locked area) . Residential street with some traffic noise. Great price.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worst customer service experience ever
It all started when I arrived to the hotel and it was CLOSED I arrived shortly after the check-in time, I had to wait outside for a really long time until I finally was able to contact them and they said someone would arrive in about 20 min! The hotel is located on a steep hill within a residential area and although restaurants are relatively close, they are not precisely at a walking distance and not easily found in the maze like location. I went to for a coffee and when I finally came back the woman at the front desk, the owner, was just appallingly disrespectful, because I said she could be more empathetic for the whole closed hotel situation. That is really the least one could expect. She had an overall condescending attitude and even suggested I should leave! (I was not even requesting any sort of economic compensation, not that this would have mattered). Unfortunately I was so exhausted and had no way to communicate with my boyfriend who was coming later that night so I had to stay. Overall the rooms were ok, but I truly wouldn't recommend this place

8/10 Good

Liz, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful house converted in a Hotel
The Deam House is beautiful and well located close to the biggest shopping mall in San Jose, and very close to the city center. The room was beautifully decorated and furnished, the lobby is amazing and very welcoming, the owners are nice and pleasant people, the breakfast was very good.

10/10 Excellent

Shannon, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden jewel.
A little tough to find (small sign at the driveway) but ring the bell and the gate slides open to reveal a charming, breezy, clean and pretty hotel. Our room had a huge balcony with several lounge chairs and small table. Inside, we had a spacious room with a refrigerator, wardrobe, desk, side table and very comfortable bed.

8/10 Good

Wayne, Wisconsin, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the good, tolerate the isolation.
Despite a mandatory, rush hour cab rate from the airport ($39), Dream House has its positive's, the least of which is Renzo's helpfulness. Renzo is a new owner (August) intent on making improvements, (bathroom mirrors were installed during my stay.) The site, a relatively quiet, upscale neighborhood of San Jose. Unfortunately, an $8-$10 cab ride to and from Centro. There are two good restaurants within walking distance. Breakfast is a treat, upscale with good choices and a pleasant, outdoor eating area. The ambiance and architecture of the place is attractive, a kind of art-deco touch. Extremely good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, will not regret!
The hotel met all the requirements I was looking for. It's quite, nice building, the room was clean, hot water, the staff was pretty kind, free internet, free parking and the breakfast was great, a lot of tasty food! Things to improve: -Need to put a better sign in the entrance and more light, because during the night if it's your first time it's bit hard to find it. -There is no air conditioning, just a fan and a small window... so it would be a nice to have, but not indispensable.

2/10 Terrible

santy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noise and boring
We took two hours for location nobody know this Hotel, terrible!!!!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would do it again for comfort and security
It was my first time in Costa Rica and someone reccommended this location. It is a nice quaint home family owned by a nice family. They were very nice and helpful and each morning provided a tasty breakfast. It was very very quiet as I was used to some noise, however I felt safe and secure each night. It is close to some bars and restaurants, I stayed two nights before going to Jaco beach which is two hours away. I had a nice stay the only issue was the internet connection was a little inconsistent here and there and was mostly stronger on the bottom floor. I would reccommend this spot if you need a nice affordable room to sleep and you will be out during the day.

10/10 Excellent

Barbara, los angeles california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream House is a dream
Dream House is run by a loving couple who go out of their way to make your stay comfortable. Breakfast is delicious and the ambience is cozy and welcoming. Beautiful view off the terrace is a treat. I enjoyed my stay very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and quiet hotel in upscale neibhorhood
A quite hotel in upscale neighborhood of Escazu close to supermarkets, Walmart and restaurants. A well suited hotel especially for families.

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, Personable
The owners were kind, friendly & went out of their way to be helpful to make sure all of my needs were met! THANK YOU!!

6/10 Okay

Can

Liked: Staff & service
Disliked: Room comfort
Bathroom needs improvement!

10/10 Excellent

Bailey, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little boutique hotel.
Hotel dream house is a boutique hotel, perfect for anyone wanting to spend time in Escazu. The staff is wonderful and truly care about your stay. We had a perfect breakfast in the courtyard area in front of the hotel and a comfortable, clean room to spend the night in. We will definitely be back to stay again at hotel dream house!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Incómodo
La experiencia fue bastante sin gracia. El rótulo del hotel es muy difícil de ver, no aceptan tarjeta de crédito, ninguna tarjeta solo efectivo, en la página dice que tiene piscina y cuando fui, no tenía ni agua, y es demasiado demasiado pequeña, el desayuno estuvo normal, nada espectacular pero no ofrecían más bebidas que no fueran café o té, la habitación estaba bien, relativamente cerca de otros lugares para ir a comer, pero el paqueo es super incómodo (ya que no hay).
Stayed 1 night in Jan 2019

8/10 Good

Arely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un poco difícil para llegar ya que no hay una rotulación adecuada, es muy pequeño el rótulo que tienen. Por todo lo demás el excelente, muy limpio, la habitación muy cómoda, tranquilo, el personal amable. Lástima que no andaba con mucho tiempo para haberme quedado más y disfrutar.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Hernán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No puede ser que sólo se pueda pagar en efectivo
No es posible que en estas fechas reciban sólo el pago en efectivo y en especial si no lo indican a la hora de hacer la reservación, deben corregirlo porque pueden hacer que alguna persona la pase muy mal si no tiene el efectivo a la mano. Muy mal. La atención de las personas fue muy amable, es una casa grande a la que ya se le ve el deterioro de los años en especial en las zonas externas, el lugar es agradable por dentro y la habitación espaciosa.
Stayed 1 night in Jul 2017

6/10 Okay

Maria, Bogota, colombia

el desayuno es rico, los dueños son muy buenas per
Fueron 3 dias de trabajo, en el hotel solo estube en las noches para dormir.

8/10 Good

K-Heinz, Wald-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes kleines ruhiges Hotel mit gutem Frühstück.
Freundliches stets hilfsbereites Hoteleigentümer-Ehepaar aus Peru. Leihwagen für 1 Woche 7x40 USD=280$