Holiday Homes in San Mateo

"Spacious rooms, friendly staff, and a tasty breakfast, with nice surroundings where macaws and other birds are often visible. Families should note that room doors aren’t toddler-proof and balconies could be unsafe for small children. Playa Mantas is nearby (parking can be tricky and costly). Playa Blanca requires additional fee and isn’t accessible through the hotel"

"Although the booking is advertised as Hotel Punta Leona, it is actually for Apartamentos Arrecifes rather than a room in the main hotel. This should be made clearer, as the apartments are farther away and require transportation, an important detail for families with young children or elderly travelers or anyone requiring a wheelchair. We also experienced a 40-minute delay at check-in because the room was not ready (partially compensated with a late check-out). Upon arrival, the apartment did not appear thoroughly cleaned, beach towels were missing, and the room phone was not working. Additionally, check-in takes place at the main hotel, about a 5-minute drive away on a poorly maintained road. The apartment includes a kitchen but lacks basic cookware. Air conditioning is limited to the bedrooms, while the living area only has ceiling fans. On the positive side, there is a supermarket within a short 2-minute walk."

"We didn't have time for the breakfast, but the front desk staff was not at all helpful when we asked for a shuttle to the airport late in the evening so we could return our rental car. There was a giant cockroach in the bathroom, the vanity was falling apart, and there was mold/ dirt on the bathroom ceiling. "

"Unique, artistic decor. Large connecting rooms perfect for family. Super secure oasis. Note that there may not be a tv in your room, but I found that refreshing."

"shuttle was very good, staff was very friendly, room was clean, will stay again."

"This resort was so beautiful! The staff were friendly and the food was fantastic. We wished we could have stayed longer!"

"The elevator was broken, the air conditioning wasn't working properly, and the guest in the other room was drunk and shouting."

"The room and facilities were clean, my only complaint would be the area itself, out of control of the hotel. There was someone sleeping on the sidewalk in front of the hotel when we arrived and there really isn’t much to offer in the area. We only stopped for the night to catch the ferry the next day and thought that there would be more to see. "

"Gorgeous pool area. The rooms super cleans and well designed. Loved the ambiance music early morning. The staff was great and the food delicious. I will definitely come back. "