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Casa Cien

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Luxury
VIP Access
4.5 star property
10

Exceptional

Luxury hotel near Juarez Park

Located close to Church of San Miguel Arcángel and Allende Garden, Casa Cien provides free cooked-to-order breakfast, a swim-up bar and a poolside bar. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is €318
includes taxes & fees
26 May - 27 May

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About this property

Casa Cien

  • Luxury hotel near Juarez Park
  • Located close to Church of San Miguel Arcángel and Allende Garden, Casa Cien provides free cooked-to-order breakfast, a swim-up bar and a poolside bar. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
  • You'll also enjoy perks such as:
    • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
    • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Massage treatment rooms, a water dispenser and coffee/tea in reception
    • Concierge services, luggage storage and tour/ticket information
  • Room features
  • All guest rooms at Casa Cien boast comforts, such as premium bedding and first-run films, in addition to perks, such as pillow menus and laptop-friendly workspaces.
  • Other amenities include:
    • Heating and ceiling fans
    • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
    • Bathrooms with showers and free toiletries
    • 55-inch LED TVs with Netflix, premium channels and first-run films
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome

Rollaway/extra beds are available for USD 100.0 per day.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 11:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Casa Cien have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Casa Cien?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Casa Cien on 26 May 2026 start from €318, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Cien pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Cien?

Valet parking is available for USD 25 per night.

What time is check-in at Casa Cien?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Cien?

Checkout is at 11 AM.

Does Casa Cien provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110 per vehicle applies.

Where is Casa Cien located?

Located in Zona Centro, this luxury hotel is within a 10-minute walk of Juarez Park, Church of San Miguel Arcángel and Allende Garden. San Miguel de Allende Public Library and Fábrica La Aurora are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 46 out of 48 reviews
Rating 8 - Good. 1 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

Reviews

Verified

10/10 Excellent

Curtis s.

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, clean, room was nice, and the staff was excellent!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cordula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredible, the location was amazing - a beautiful set of rooms on a hillside. The pool was incredible. We felt pampered and loved the stay
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, beautiful grounds, large clean room, close to everything. Excellent breakfast was included. Would not hesitate to recommend this property to any one of my friends or family.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute haven! We spent two nights at this dreamy property and enjoyed superb service. The grounds are like a park and the staff went above and beyond to make our stay as comfortable as possible.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Welcoming

Main attraction at walking distances. it’s beautiful, peaceful, clean. Staff very helpful and courteous.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclusive Boutique for Memory Making

My husband & I visited for 4 incredible nights. We really enjoyed the exclusiveness of this boutique hotel. Our room was incredibly spacious, well furnished & extremely comfortable. Even lounging on our private patio with city views was charming. The staff at every level were accomodating & always pleasant - from helping with restaurant reservations to arranging a driver for a wine tour to heating the hot tub at our whim! The grounds were immaculate & photo worthy. They even have a gym & spa (we got couples massage). We have very fond memories & plan to return again.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievably beautiful grounds. Breakfast was perfect, the rooms were so clean and spacious. Staff was amazing. Would absolutely return.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very, very nice place to stay.

Exceptionally gratuitous service. The staff is superb.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The people there were very gracious and accomodating. Hector, Roberto and Samantha were outstanding.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Paul D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous quiet grounds, staff super attentive to all needs from pizza to pharmacy run. Delicious chocolate cake for my wife’s birthday. Gin and tonics ran up the stairs to poolside ASAP. Included breakfast under heaters on the lawn delicious with fresh squeezed green juice and wake up Bloody Mary. Jennifer and Millie excellent!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien en el hotel, muy bonito y buena atención
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Un hotel muy limpio y la atención perfecta
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención del personal del hotel fue excelente desde al momento de la reservación, fuímos muy bien acesorados y después muy bien recepcionadados. Nos quedamos encantados con la propriedad y los detalles preparados para nuestra estancia. Tudo Perfecto.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mayte

El servicio es extraordinario, el personal por demás amable. La habitación impecable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, magnífico lugar, la habitación impecable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Fue una experiencia relajante y pacentera, las instalaciones muy cómodas, el personal muy atento
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Ruriko

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sería bueno que sea más claro cuando un servicio tiene costo adicional. También que aseguren que el servicio que brindan es el que se solicita. Las terapeutas del spa confundieron los masajes solicitados.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena, limpia y tranquila, me encanta diseño y elegancia del lugar
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastico!!

simplemente increible.... el servicio de todos sus colaboradores es de nivel 5 estrellas.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

PATRICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, lo mejor!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

JOSE LUIS

Super lugar

Todo excelente , super lugar, tranquilo y cerca de el centro. No se puede pedir mas
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble las instalaciones y el personal

Todo perfecto! Un poco caro el estacionamiento
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

JOSE MANUEL RABELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, un hotel muy tranquilo, cómodo y con un destacado servicio por parte de todo su personal,
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como en casa

Había visto este lugar anteriormente. Pensé que era mucho mas grande pero fue una gran sorpresa descubrir lo privado que era. Tuvimos la suerte de ser los unicos huéspedes, nos sentimos realmente en casa. Fueron extremadamente amables y simpáticos. Nos prendieron la chimenea en la mañana para desayunar. El jardín es hermoso y el jacuzzi tiene una muy linda vista. Las camas son cómodas y el cuarto es muy lindo. Volvería sin dudarlo.
Stayed 2 nights in Jan 2024