Holiday Homes in San Rafael del Norte

"The beauty of the place and the kindness of their staff."

"Excellent location, very friendly and helpful staff."

"I would definitely stay here again! The staff was very nice, the room was clean with a comfortable bed, cold AC, and working TV. The shower had plenty of hot water. The breakfast was much appreciated. Overall, it had a quiet, intimate feel, great for families, couples, or individuals. Small, but clean and nice. 5/5"

"We had a perfect stay. The place was extremely clean and comfortable thank you."

"Great hotel will return for a visit when back in matagalpa"

"Todo"

"The ad says washer and dryer but when you get there they tell you it's not for guests but you can use it. I used it for one wash and it took all the water in the tank so for the rest of the day we had no water. They came to fix it and it took until 10pm the following day. The owner of the property Sebastian then claimed we were not supposed to use the washer and it was our fault the water ran out. My shirt and underwear were ruined because of sludge pumped into the washer. The owner Sebastian would not compensate for this claiming we were not supposed to use the washer. Why advertise it then? If you are told it has hot water don't believe it, it only lasts 30 seconds. The place is very run down and not clean. Pancake like pillows and sheets worn thin and no blankets. I would like to have this property removed from Vrbo but they were not much help either, siding with the owner. STAY CLEAR OF THIS PLACE, YOY HAVE BEEN WARNED. RENT AT YOUR OWN DISCRETION. I FEEL MISLED AND CHEATED AND SEBASTIAN DOESN'T CARE ABOUT ANY OF THIS EXCEPT TAKING YOUR MONEY! VRBO ALSO DOESN'T CARE into the washer. It turned out that "