Complaints: There is no beach access from the property. Instead they have made a "beach" by putting sand in one of the infinity pools and on the surrounding terraces.
Also we had no hot water for most of our one-night stay. They fixed it just before we left, which we appreciated.
The area around the hotel suffers from the lack of beach access due to the giant resorts hogging the coast and walling it off behind an ugly 3 story facade . I guess a lot of Punta Cana may be like this, but it is very different from other areas we visited such as the north coast and Samana. Also, there is a lot of construction going on which makes it hard to find your way around.
Having said all that, the facilities were very nice and staff was helpful and courteous. We had a large apartment for a good price. If you just want to hang out at a really nice set of swimming pools, this could be a great spot.