Cartagena Hotel Guide - San Roque Church hotels in Cartagena, Colombia.

"I requested a quiet room. Very loud. They put right across the hall from the housekeeping closet. Housekeeping worked out of there past sundown. Music loud enough to shake the 12th floor was playing by the pool until 10 pm. Had to call the front desk and ask them to turn it down. Housekeeping threw away things that I was still using, like a half full bottle of water. Staff still had the nerve to charge me for a bottle of water that I took from the bar despite me explaining what housekeeping did. Very disappointed in this hotel. Will not be back. "

"A/C was not working in room. No rooms available for 2 nights. "

"The hotel staff treats guests very poorly. They are inattentive and give you dirty looks. The service in the restaurant is terrible; it feels as though no one there actually wants to work. I would never go back."

"Places was very clean staff were very friendly and kind. Breaks fast was the best! Definitely a great place to come back! Thank you "

"Beautiful boutique hotel, 5 stars. Great breakfast, staff, perfect location!"

"We absolutely loved our stays at Estelar in both Cartagena and Medellín. This Colombian hotel chain is excellent, and I’d highly recommend it to anyone visiting the country. The front desk staff were outstanding—professional, friendly, and always ready to help. Breakfast is included and impressive, with a wide variety of options: fresh fruit, eggs, yogurt, and both savory and sweet dishes—you can choose whatever you like. On a personal note: thank you to Katiana at the front desk, super sweet. But everyone was super nice. We'll be back!"

"Everything was amazing! Room, service, pool and restaurant were beyond my expectations."

"Crowded"

"El hotel es increíble y la hospitalidad ni se diga, la comida espectacular, sin duda volvería."