Sanctuaire Notre-Dame d'Etchemin

Great location, but the room experience was disappointing. The location was probably the best part of my stay. It’s very convenient for exploring Montreal, and the lobby was also nice and gave a good first impression. Unfortunately, the room itself was disappointing. The shower setup was terrible and very uncomfortable to use — probably the worst hotel shower I’ve experienced. The room also didn’t feel particularly clean, some of the furniture felt cheap and unstable (especially the table), and I wasn’t a fan of the bedding, which also felt quite cheap. When I checked in, there were no towels in my room. Reception handled it fairly quickly when I contacted them, but there wasn’t really an apology or much concern about it, which made the customer service feel a bit lacking. The elevators were another annoyance, as the wait times were consistently long throughout my stay. Overall, the excellent location is the biggest positive, but the room quality, cleanliness, shower, elevators, and service could definitely be improved.

Great

Very clean areas and room. Friendly staff. Great location!