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The Pavilion Hotel

3.0 star property
Boardwalk/promenade hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for The Pavilion Hotel

Front of property – evening/night
Standard Room
Restaurant
Lobby
Lobby sitting area
The Pavilion Hotel on the boardwalk offers a quiet retreat with spa services like reflexology and massages. Guests enjoy in-room WiFi, dry cleaning, and an on-site restaurant with satisfying meals. Tour/ticket assistance makes exploring easy.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Free bottled water
Electric kettle
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bidet
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, No Windows

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, No Windows

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • Sleeps 3
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About the area

Located in Sandakan, The Pavilion Hotel is on the boardwalk. Rainforest Discovery Centre and Sandakan Memorial Park reflect the area's natural beauty and area attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre.
Visit our Sandakan travel guideOpens in a new window
Map
Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Sandakan, Sabah, 90000

What's nearby

  • Sandakan Memorial Park - 8 min walk - 0.7 km
  • Sandakan Rainforest Park - 5 min drive - 5.0 km
  • Sandakan Harbour Mall - 13 min drive - 12.9 km
  • Rainforest Discovery Centre - 13 min drive - 15.9 km
  • Sepilok Orangutan Rehabilitation Centre - 18 min drive - 17.3 km

Getting around

  • Sandakan (SDK) - 3 min drive

Restaurants

  • ‪Kedai Makan Kong Tect 康德小食館 - ‬12 min walk
  • ‪Hameed Curry House - ‬3 min walk
  • ‪Pine Cafe, The Pavilion Hotel - ‬5 min walk
  • ‪Kedai Batu - ‬17 min walk
  • ‪Warung Padang Jawa - ‬5 min walk

About this property

The Pavilion Hotel

Hotel on the boardwalk
You can look forward to dry cleaning/laundry services, a business centre and a restaurant at The Pavilion Hotel. Treat yourself to spa services, such as a massage or reflexology. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Tour/ticket information, meeting rooms and smoke-free property
  • A 24-hour front desk, a lift and free newspapers
Room features
All 90 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and baths or showers
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade

Spa

  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan

Frequently asked questions

Is The Pavilion Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pavilion Hotel?

Self-parking is free at this property.

What time is check-in at The Pavilion Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Pavilion Hotel?

Checkout is at noon.

Where is The Pavilion Hotel located?

Situated on the boardwalk, this hotel is 0.5 mi (0.9 km) from Sandakan Memorial Park and 3.1 mi (4.9 km) from Sandakan Rainforest Park. Puu Jih Shih Temple and Agnes Keith House are also within 9 miles (15 km).

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Reviews

The Pavilion Hotel Reviews

7.2

Good

7.2

Cleanliness

6.6

Location

7.8

Staff & service

6.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 16 out of 77 reviews
Rating 8 - Good. 25 out of 77 reviews
Rating 6 - Okay. 23 out of 77 reviews
Rating 4 - Poor. 11 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

Reviews

6/10 Okay

Ambre

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you just want a bed for a night it is fine. Definitely wouldn’t want to stay longer. Breakfast was very basic no cereal or milk, only 1 fresh fruit papaya I think. Probably wouldn’t stay again but conveniently located to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Love t room. Comfortable & clean
Stayed 1 night in Jul 2023

6/10 Okay

Lars

Okay for the Price
Stayed 1 night in Jan 2024

6/10 Okay

Sarah

Disliked: Property conditions & facilities
It was only a brief stopover before a river cruise so didn't expect much and I guess it met expectations. Area around the hotel was a little dirty and there wasn't much to walk to. Hotel room was basic (fine) and the sheets and floor were clean. Bathroom wasn't as clean. Had a TV but it came with a 2 prong plug ??? Which makes no sense when its a 3 prong country! Breakfast very limited for western palate - no fruit or breaded things apart from toast. Overall as expected - not sure it's 3 star though
Stayed 1 night in Aug 2025

2/10 Terrible

Dirk

Disliked: Cleanliness, property conditions & facilities
The rooms and hotel facilities were very dirty. Carpets haven’t been vacuumed in weeks, the glasses were dirty the bed head was stained.
Stayed 1 night in Jan 2024

8/10 Good

Omar

Pros are proximity to the airport, and available free shuttle to the airport as well. Otherwise an average 2 star hotel. Cons Breakfast is a buffet style with Rice, Noodles and Vegetables, and Chicken. Eggs are boiled but almost RAW. You can toast your own bread with butter and jelly. Coffee is ok. The rooms are not very clean. Ours was a Non-smoking on the 4th floor, but it smelled like cigarettes. There is Hot water in the shower. Only one half used roll of toilet paper was available. You get bath towels, but no face or hand towels are available. The neighborhood around stinks like sewer but you can find a few places to eat. Overall the place is convenient for an overnight stay before your flight.
Stayed 1 night in Jul 2024

8/10 Good

Lily

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dávid

Stayed 1 night in May 2025

4/10 Poor

Chung Yee

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Armando

Disliked: Staff & service, property conditions & facilities, room comfort

Desayuno pésimo

Bastante antiguo, el desayuno de lo peor que he probado en mi vida. El zumo que ponen no pasa los estándares mínimos.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2023

6/10 Okay

Ten Siw

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Wong teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shuttle free to airport

During PKPP, breakfast was not provided but it was changed to lunch or dinner. The meals provided delicious. The hotel also free shuttle to airport.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staf
Stayed 1 night in Dec 2019

8/10 Good

Lee

Stayed 1 night in Dec 2019

8/10 Good

Noranisah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good value for money. Close to airport and lots of local places to eat nearby
Stayed 1 night in Oct 2019

4/10 Poor

Hanna

Disliked: Cleanliness, property conditions & facilities, room comfort
Dit hotel was werkelijk het ergste wat wij hebben gezien in Maleisië. De kamer was vies, beschimmeld en overal zaten vlekken!
Stayed 1 night in Sep 2019

4/10 Poor

Darussalam, Miri

Disliked: Staff & service, amenities, property conditions & facilities
Poor maintenance
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the airport. Plenty of restaurants around (walking distance). Easy to get grabcar. Highly recommended. Will stay here again.
Stayed 1 night in Jun 2019

8/10 Good

Albert

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

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