Quadruple Room
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Reviews of Hotel Grand Urhay

Hotel Grand Urhay
Yusufpasa Mah Sarayonu Cad 915 Sok No 1, Sanliurfa, Sanliurfa

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Cheap hotel - you get what you pay
People at the reception were nice most of the time, but nobody could say even a single word in English so I needed Google translator all the time. They tried not to demonstrate they were uncomfortable and not all of them really willing to make much effort to help. The breakfast was really really bad. I advice you not to count on that. Internet does not work on the 3rd and 4th floors. On the 2nd it was ok. Good location
Stayed 2 nights in Dec 2020

2/10 Terrible

S, UK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody speaks English, very expensive, service very bad, toilet was not working.
Stayed 2 nights in Jul 2020
Response from Baver ŞEYHAN on 18 Jul 2020
Thank you for bringing this issue to our attention. Please accept my sincere apology, I can understand your frustration. We strive to provide the best guest experience possible. My name is Baver Şeyhan and my receptionist at GRAND URHAY HOTEL. We will be pleased and honored to host you at a time when you are available. Regards..

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had no jus drinks
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from OZAN on 8 Jan 2020
TEŞEKKÜRLER..

4/10 Poor

Kemal Özgür

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soğuk oda ve yetersiz temizlik
Ben ve kardeşim Aralık ayı başında bir gece geçirdik ve odamızda hiçbir ısıtıcı yoktu. Kat kat kıyafet giymemize karşın yine de üşüdük. Saç kurutucu komple duvardan ayrılmıştı elektrik kablosu hiç güvenli değildi. Kahvaltı soğuk ve tatsızdı. Kovid önlemlerine karşın kahvaltı yapılan yerin yeterli temizlenmediği düşüncesindeyim.
Stayed 1 night in Dec 2020

6/10 Okay

Aliihsan

Stayed 1 night in Dec 2020

8/10 Good

Mustafa Evren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Oguz

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel
Gayet konaklamak için güzel bir otel
Stayed 2 nights in Aug 2018
Response from serhat şeyhan on 18 Aug 2018
Siz değerli misafirlerimizi memnun etmenin mutluluğunu yaşattığınız için bizler teşekkür ederiz.

8/10 Good

Hilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel genel olarak gayet iyi özellikle merkezi bir yerde olması çok güzel personel çok iyi güler yüzlü ve çok saygılılar sabah kahvaltısı idare eder vasat değil ama çok daha iyi olabilir oto park yeri çok kısıtlı (3-4) araba. Tavsiye edilebilir bir otel Balıklıgöle yakın bir mesafede
Stayed 2 nights in Jul 2018
Response from Serhat şeyhan on 9 Aug 2018
Bu güzel düşünce ve yorumlarınızdan dolayı müteşekkiriz Saygılarımla

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018
Response from GRAND URHAY on 7 Aug 2018
Yaptığınız yorum için teşekkür eder. En yakın zamanda görüşmek dileğiyle. İyi günler.

6/10 Okay

Mehmet Toygun

Disliked: Room comfort
Sadece konum ve uyumak diyorsanız sorun yok
Stayed 1 night in Jun 2018

8/10 Good

YUSUF

Liked: Cleanliness, staff & service
Güler yüzlü ve alakadar personel. Isınma klima ile sağlanıyor. Kahvaltı fena sayılmazdı.
Stayed 3 nights in Jan 2018
Response from GRAND URHAYOTEL on 5 Aug 2018
Yaptığınız yorum için siz değerli müşterimize teşşekkür ederiz. En yakın zamanda görüşmek dileğiyle. İyi günler