8/10 Good
Adam, Aldershot
Travelled with family
4 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, not quite 5 star compared to the Caribbean, Greece or Turkey.
Welcome - No welcome drink, but we did get our room earlier than check in which we were grateful of.
Room - Faultless except, you have to ask to restock the mini fridge for water or soft drinks.
Facilities - Good.
La Sal Buffet - Excellent food, quality and choice.
A la carte - Ok, could be better, preferred the buffet. Kids menu is terrible unless you like chicken nuggets.
Entertainment - Good kids disco.
Table/ poolside service - non existent.
Pools - Excellent!
Beach - Very close to hotel, amazing beach/ sand and sunset!
Hire car option - They didn’t have any available for our whole stay and weren’t bothered to help, quite rude.
Taxis - Excellent, cheap and great service.
The Palace is better than White Island in our opinion, lovely hotel, most staff are nice, table service is poor, rooms are perfect, cleaning staff are excellent. Food is generally good except a la carte.
Hopefully the not so great things are better if we visit again.
Adam
Stayed 5 nights in Apr 2024