Sant'Agata de'Goti Hotel Guide - Pet Friendly Hotels in Sant'Agata de'Goti, Campania

"There are many positives and very few negatives, but the negatives far tip the balance of the overall value and feeling we had. My wife and I flew into Milan for 8-days where we already had a nice hotel booked and paid for, however due to poor weather we decided to take a high-speed train to Naples for 2-nights. We had checked into our hotel in Milan, it was nice and very much had working air conditioning. Upon checking into our room in Naples we had NO working air conditioning. We called the front desk where I was expecting an explanation about how the local laws prevent the use of air conditioning in public spaces, but instead was told "we see the air is on and working". I confirmed it is indeed one, but NOT working. They said "WE WILL LOOK INTO IT TOMORROW".... which they never did. We didn't even need air conditioning, we just needed circulation of air as the room gets hot and stuffy without air moving around the room. SO the solution? Well what we thought was a window was not, but rather a shared balcony with the next door room. We were able to open our door to allow cool air to come into the room which was fine that first night, but the second night was a MAJOR problem. The second night the noise never ended outside--partying, loud cars, SMOKING. Finally at 2am, we angrily got up to close the door. We did not sleep much at all. We will NEVER stay at this hotel again, no matter how friendly the staff was, how good the breakfast was, etc. NOT acceptable!"

"We stayed in a King bed with sofa bed room. We had 4 adults sharing. The room was very clean and comfortable. The King bed was comfortable and bed sheets were soft. The sofa bed was also comfortable. The mini bar fridge was a nice addition since it was well stocked with drinks & snacks, 1st round free! Only negative about this room was the open shower. It was awkward figuring out who’s showering without someone peeking in. "

"Staff are friendly."

"Excellent hotel and easy access to the train station. The hotel has an amazing breakfast. The area around hotel has decent food but when in central Napoli there is better."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"

"Left too early for breakfast. Didn’t feel like a good or clean neighborhood "

"The surrounding area seemed to be an old district. But it is near a train/subway station"

"Good clean room. Staff did a workaround we requested to make the double bed more like twin single beds. They also lent us the small scissors we asked for. The room had good acoustic isolation with the streets outside, as it managed to silence the noisy streets outside. Good air conditioning. Had a medium-sized safe that could hold a laptop but didn't have a frigobar. Spacious bathroom and shower box. Bidet with appropriate aiming. Very diverse and good quality breakfast. The internal areas of the hotel are well kept, cozy and decorated. Checkout at noon is great, as there are other places that say 11 or even 10 in the morning. There are also things you can buy in the reception, like various drinks, snacks, and electric gadgets. Location is great in the sense it is as close as it gets from the main train station from the city. Unfortunately, not the hotel's fault obviously, most of that central city region is a slum. "

"Just weird. If someone said to the designer:every function, make it smaller and more awkward, then this would win. From finding your room to just shuffling around in it because it's so small to the lifts which are tiny to breakfast which is pathetic. Hot food, don't help yourself, the staff will serve you to limit your consumption. And the choices are tiny and poor so who cares? And no coffee in room, no kettle etc. I could go on. At length. Dreadful place. "