San Benito Hotel Guide - Santa Barbara Island Museum hotels in San Benito, Guatemala.

"I was placed in a completely different room, not given enough towels. When I went to the front desk to complain about it I was not told they would switch my rooms as they gave me the wrong room, but they never called me back after I went out to explore the town. I called a couple of hours later they did not want to switch my rooms or give me a compensation for giving me the incorrect room. They stated the room I originally booked was under repair due to the water but I was not told before they switched me to a smaller room"

"Excellent room. AC good, hot water in place. Good food in the rooftop."

"When this property advertise airport transport that is rubbish in our experience. We messaged them a week before and they asked for our flight details (sounded promising) then 'crickets', nada, despite 2 follow up messages, & a third as we were leaving GC airport. We get to the Flores Airport - nothing! So pay for shuttle to Flores Island and tuk tuk to hotel .. lady at the desk is on the phone to the shuttle guy at the airport as we walk in .. 'oh here you are' she says. No apology, nada! "

"Electricity kept going off on the property only but overall it was great."

"Todo fantástico con excepción de que las habitaciones no tiene refrigerador por lo que no se puede mantener agua fría cerca."

"Es un excelente hotel , de hecho es mi preferido hace años. Bien ubicado, me gustan sus instalaciones, personal muy amable , área tranquila y se siente segura."

"Room was facing the lake which I lovef"

"Great"

"The hotel offers simple amenities, a comfortable bed and is spotlessly clean. The terrace is a nice addition to sit out and enjoy the view of the lake. The AC in the room and inclusion of breakfast are also very welcome. The only downside is the smell from the shower drain, it was really overpowering. It can be mitigated by covering the drain with something but this isn’t readily provided."