Search Hotel Resorts in Santa Cruz La Laguna

"Staying at El Picnic was truly unique & an unforgettable experience. Located in one of the quietest areas of Lake Atitlan (Tzununa), it is where you go to truly unwind. I stayed 2 nights. The Owners Gabi & Jochen are absolutely the most wonderful hosts you’ll meet. Warm, genuine, honest individuals who have built this 4 room accommodation out of their Love & Passion (architect & civil engineer). They live on property and are there to serve guests 24/7 and make sure you have the optimal experience. Food: A hearty delicious breakfast is included. Dinner is optional (additional charge), which I highly recommend. Not many restaurants will be open in the area and most guests staying on property opt for Dinner, so its a cozy vibe while meeting other travelers. They have a full bar and make great cocktails - try an “Old fashioned Rum” Rooms: Considered Glamping, but in a luxurious TreeHouse setting. Comfortable bed with a view of the stars at night. It’s all partially opened but there is enough blanket at night & fresh air w/view of the stars. Location: Tzununa is a very quiet, local area, not affected by mass tourism. There are about a dozen other boutique hotels (mainly Yoga related stays). This is good for those wanting to partake in the Yoga & Spiritual scene. Activities: Yoga, Rent a Kayak in the morning, Breakfast, go for a Hike, Massage, Swim, visit neighboring Laketowns via Watertaxi (10 minutes between each).. come back for Dinner & enjoy a nice quiet rest."

"Buffet was not that great "

"Very comfortable bed, cute decor, but the lights rarely worked or if they did they were very dim and flickered constantly, we had to use our headlamps in the bathroom for light. There was also quite big ant problem, primarily in the bathroom and shower, occasionally on the counter and the bed. The pool and cafe were great and the staff was wonderful. I booked through Expedia and received several messages saying they only accept cash payment, either in USD or QTZ, not fond of carrying that much extra cash as this was the last stop on our trip to Guatemala, but on arrival credit card was accepted which was a bit frustrating since repeated communication between myself and the property said only cash."

"Great stay! The staff was super friendly."

"We had a great time! But just keep in mind there are many stairs to climb "

"Incredible hotel - one of the best views ever, very stylish but according to local architecture and style and not very westernised (in a good way). The staff was super helpful, and nice! The music was great too - it was like a little oasis, we didn’t wanna leave the hotel. One of the best hotels I’ve stayed - the photos don’t do it justice !!!"

"This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one was helpful or interested in resolving the issue. The explanation I received was that their office computer connected by LAN was working, so the problem must be Wi-Fi. They also blamed the internet provider. In other words, no one took responsibility. One staff member even told me that because this is an “eco-resort,” guests shouldn’t need internet. That response is dismissive. Many guests still need internet for work, communication, or basic travel planning. For one of the more expensive properties around Lake Atitlán, the lack of amenities and the failure to provide reliable internet is unacceptable. The view is fantastic, but the experience did not match the price. Management should address both the connectivity issue and how staff handle guest concerns."

"Super friendly staff, great food and great vibes! We only stayed for one night but they had plenty of activities on offer. The room was very clean however shower is an eco shower so the hot water did run out after a short time "

"Somethings were amazing, the staff, the clean rooms, the wonderful food, and beautiful grounds, and magical massages. Somethings were less than wonderful, but take the good with the bad. The hot water is more along the line of warmish water. My rooms door knob broke, but was fixed the next day. "