Santa Fe Hotel Guide - Family Friendly Hotels in Santa Fe, New Mexico

"This property is very old with a remodel that is now very worn. Bathroom door would not shut and a/c made up its own temperature. All the staff was excellent and helpful except, one manager who thought he was better than everyone. I walked in and he was trying to pawn off another customer and her changing room issues onto another member of staff. And to my delight he tried to help me not once but twice, they have the fancy kiosks to check in so he doesn't have to work. When I tried it of course it couldn't find me and he had to come and show me, how superior he is to me. After trying three times using the kiosk, he went to the computer. After a couple minutes the issue was how Expedia reserved the room, but he corrected the issue and got me keys for the 2nd floor room. This is a property with 4 seperate buildings, and he was perplexed that I didn't know which one to go to... After he finally gave me a map of the property, we went to find our room and this is when I realized the second floor room, so back to the office. Yeah, I get the other person at the desk but he takes over, my request for a first floor room. But this time he remembers to give me a map, forgetting that i already have one. I believe his name is Chip, or Curtis. If this property was at a $70 price it would be worth it. If you do decide stay watch out for Chip."

"We paid 12 dollars for parking in their private lot, which allowed us to leave the car til 3pm the next afternoon while we walked around old town. Very safe and thoughtful "

"Bar good"

"Breakfast menu was good not great Staff attention to detail was outstanding Very warm and welcoming Would have appreciated bottled water in room"

"Great staff"

"I guess it was good. We just lost too much!!! Oh well"

"It was a very pleasant day. The staff were amazing, the amenities were great. The bed was the hardest bed that I have ever slept on in my life. There was no blanket on the bed, just a sheet and a top cover. Even with the heater on I absolutely froze. We're definitely say again will bring my own blankets. "

"Wonderful stay, clean and employees were great! Had great sleep bed comfy. Wonderful breakfast!!"

"The property is beautiful and the restaurant was wonderful. The area was fanatic. Gorgeous. Check in staff a bit odd and lacked friendliness. The valet isn’t a true valet, you’ll need to go get your own car and walk with luggage to the garage to get your own car. We loved our stay. Lovely place and area. "