Santa Inés Hotels

"Very helpful staff. Christian and Santiago provided excellent service. Delicious food in their restaurant. Awesome location. "

"Todo perfecto! El staff muy amable y con muchas atenciones. Recomendado "

"Yes"

"Breakfast is great including, other meal options ; at night and early morning tour very well, tour guide has a lot of knowledge . Beautiful place. "

"Great location, very convenient to everywhere; breakfast is always good, and when we need to go early before sunrise, they help to package the food. And in the eating area, you can watch the beautiful birds too. Staff are very friendly and helpful "

"Rooms are clean but have no heating option and this is part of Ecuador where it's normal for 16-18 degrees C high during the day. As a result - you have to wear layers even when inside your room due to the open concept what most windows are nets only. I understand that the idea was that you listen to the forest fauna but that can be done from the balcony, inside I would prefer comfort (or an option to open the window if I really want to hear the forest). Restaurant was a hit or miss. Breakfast was good consistantly, but the dinner we went once and there we go: 1) table cloth was full of ants (changed upon request), 2) when food came mine was a wrong order (I accepted what was brought as I didn't want to have an hour wait for correct order) 3) when the food came it was barely warm, probably few degrees above room temperature. As a result remaining nights we were dining in town. Keep in mind we had a car so wasn't much of a problem going back and forth. I wouldn't do it on foot. "

"Wonderful staff that go above and beyond to make sure guests are comfortable. Very clean with a great breakfast. Would definitely recommend. "

"The seamless integration of nature, sustainability, and luxury is what truly sets Mashpi Lodge apart. From immersive guided experiences in the Chocó rainforest to thoughtfully curated cuisine rooted in local sourcing and Ecuadorian traditions, every aspect of the stay felt intentional and enriching. The level of personalization throughout—from dining and excursions to wellness offerings—created a sense of ease and connection, allowing us to fully engage with the environment without feeling rushed or overwhelmed. The balance between adventure and restoration was exceptional, particularly the guided walks and the tranquil spa experiences set within the rainforest itself. Above all, the lodge fosters a deep appreciation for conservation and biodiversity, transforming the visit into not just a stay, but a meaningful and memorable journey."

"This hotel was a little oasis in Mindo. Beautiful landscape, lush and full of gorgeous birds. "