Tyler Hotel Guide - Santa Land hotels in Tyler, United States of America.

"This was one of the best hotel experiences my family has ever had. Everything was clean and seemed almost brand new, and the staff were very helpful and friendly."

"Our TV did not work - and door handle fell off "

"Very well-kept and staff was very nice. Will definitely use the motel again."

"The room was clean and the bed was incredibly comfortable. It was safe although near a busy intersection so rather noisy. The staff were sweet, courteous and genuine. I recommend the hotel heartily though it is not a luxurious or expensive sort of hotel. It’s SAFE for a solo traveler. "

"This hotel was extremely clean with a great room setup. Located central to downtown Tyler with plenty to do within walking distance."

"the air conditioning was fine, clean room. The staff on duty on the morning i checked out, April 2 was not very friendly at all. Almost rude. He acted like it was inconvenient for him to send my receipt to my email. I didn't see his name."

"I stayed here for two nights and unfortunately had a very poor experience from start to finish. Upon arrival, check-in took about 30 minutes because their entire system went down. To make matters worse, the lobby and hallways had no working air conditioning, which made the wait extremely uncomfortable. The room itself was in unacceptable condition. The bathroom tub was peeling and had visible mold, which is a serious cleanliness concern. The toilet was oddly installed sideways, making it awkward to use. The floors throughout the room were filthy and clearly had not been cleaned properly. The air conditioner in the room was also an issue—it made a loud roaring noise every time it turned on, making it difficult to relax or sleep. I reported these problems and was told that a maintenance person was on site, but no one ever came to address any of the issues during my entire stay. Overall, this was a very disappointing experience. Basic cleanliness, maintenance, and guest comfort were all lacking. I would not recommend staying here."

"The rooms were nice, beds were comfortable, great breakfast, etc..."

"This hotel is terrible. The elevator is not working, the driveway is broken apart. And the swimming pools were a cesspool of filthy water and garbage! I mentioned this to the manager and he said that everything was disclosed in their website! I checked and they have not been truthful. I couldn’t leave fast enough."