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Aluna Hostel B&B

2.5 star property
Travelers find a peaceful retreat in the Historic Center, where aromatherapy soothes tired minds and bodies between explorations of the city

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Aluna Hostel B&B offers a tranquil escape with its garden and terrace in the Historic Center. Visitors can enjoy aromatherapy sessions, book treatments at the Lucy Fontalvo spa, sip coffee at the on-site cafe, or use the high-speed WiFi to plan their next day's adventures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per room
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
There is no hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Aluna Hostel B&B pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Aluna Hostel B&B?

Motorbike parking only. There is free parking nearby.

What time is check-in at Aluna Hostel B&B?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aluna Hostel B&B?

Checkout is at noon.

Does Aluna Hostel B&B provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 40000 per room applies.

Where is Aluna Hostel B&B located?

Located in Historic Center, this spa guesthouse is within a 5-minute walk of Parque de los Novios and Santa Marta Theater. Santa Marta Cathedral and Old San Juan de Dios Hospital Museum are also within 10 minutes.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

Reviews

Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Rob

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all the stuff are lovely. It’s clearly changed hands and they’re doing their best in trying circumstances. I don’t normally leave bad reviews but 4.5/5 rating is completely misleading. WARNING - this hotel is nothing like the pictures. It’s very dirty and run down, the toilets and drains smell bad and it’s infested with mosquitoes. The breakfast is tasty but there are no options. You can hear every noise from other rooms and it’s a loud area. The fan rooms are fair too hot and smell very bad. If you want to come to Santa Marta then I would make sure you opt for the best accommodation you can afford.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Ariel Alfonso

Liked: Cleanliness, staff & service

Buena relación costo beneficio

Es un buen lugar y bastante económico, limpio y su personal es muy amable, el único inconveniente es que tal vez no atendí las especificaciones pero mi habitación aunque tenía el equipo de aire acondicionado este no funcionaba, incluso en las fotos de la habitación en el sitio se ve el aire acondicionado pero no se ofrecía este servicio. desayuno rico.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Nathalia

Disliked: Cleanliness, room comfort
La atención en el hotel es buena, sin embargo durante las 3 noches que estuvimos no hicieron aseo en la habitación, otro aspecto a mejorar, es la ducha, el chorro era casi imperceptible. El sitio en general es agradable y el desayuno rico.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Melisa

Liked: Cleanliness, staff & service, room comfort

Lo bueno y lo malo

Lo bueno: La atención es buena en el día, la limpieza está bien, el desayuno es rico, la zona es segura y tiene comercio variado. Lo malo: En la noche tienen en recepción una muchacha que no atiende mucho que digamos, y en mi opinión sería muy importante si ayudaran a los gatos que se la pasan ahí, son muy dosiles y lindos pero necesitan atención y ayuda ☹️
Stayed 3 nights in Dec 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

Desafortunadamente no pasamos buena noche, la habitación estaba llena de zancudos, la limpieza no fue la mejor y adicional nos tocó una habitación cerca a la recepción y durante toda la noche las personas que se hospedaban timbraban para que les abrieran y se podían demorar hasta media hora para que alguien los atendiera
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Bueno

En general me fue muy bien en mi estadía en el lugar. Me sentí cómodo y fue buena la atención.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Surelys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio instalación con excelente aire acondicionado y el trato por parte del personal cálido amigable
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Daniela

Disliked: Cleanliness

Mejoras

Por el precio que pagamos nos acomodaron en una habiatación con baño privado, una cama doble y una sencilla, tv, ventilador, una silla, un armario pequeño y un nochero. Lo que no me gusto fue que la limpieza del cuarto no limpiaban el baño y las areas comunes como el bar no estaban disponibles. La atención del cliente se puede mejorar.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de la gente del Hostel, siempre me ayudaron en todo
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hôtel OK mais personnel désagréable

Autant l'hôtel est agréable (confortable, propre, spacieux, fonctionnel...) malgré le vent qui peut être très bruyant la nuit, autant le mauvais comportement du personnel nous a vraiment gâché le séjour. Comportement très froid au petit déjeuner, qui par ailleurs n'est vraiment pas à la hauteur, facturation de l'utilisation de la cuisine, du remplissage des bouteilles, restaurant ouvert ou non au bon vouloir des propriétaires (ou gérants?) sans logique et sans discussion possible.... Bref une mauvaise expérience sur quelques jours mais peut-être valable sur une seule nuit?
Stayed 4 nights in Feb 2021
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

Fue una gran experiencia, alucinate el servicio, no encuentro palabras para describir este magnifico hotel
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful

Excellent service, facilities, staff, they were all very kind and friendly.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Nov 2020
Verified

4/10 Poor

Jennifer

Disliked: Property conditions & facilities, room comfort
Patrick is a lovely man. The breakfast, not included, was very good. The place has seen better days and the neighbourhood is quite unattractive. We moved to Santa Sofia hotel and were very happy there.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Auberge tranquille et accueillante

Hôte très accueillant, petit déjeuner délicieux Manque la climatisation dans la chambre (nécessaire par ce climat)
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hostel experience

For a hostel this was very good. Great staff, clean room with private bathroom, fine breakfasts and cafe choices at other times. It seems like this hostel has the best interests of the clients.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nice place and quiet but barebones.

This is a nice place, safe area, quiet, and the staff are great and very helpful. The Wi-Fi essentially only works near the reception desk where there’s no AC and Santa Marta is hot. The bathrooms are very small and there’s no hot water.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Service

Fantastic stay here, staff were very friendly and accomodating, place was very clean and has a lovely little cafe area. We opted for a ceiling fan instead of aircon which was grand bar one night that was particularly warm. Patrick was very helpful with his information about the surrounding areas and transport. 5 minute walk from the beach and bulk of restaurants.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very enjoyable stay, close to the main resteraunts and beaches. The couple who run the place were from Dublin and were very helpful as our Spanish isn't great. They were very happy to help us organise the rest of our trip
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

Carlos

Stayed 1 night in Feb 2024
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Joffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024