Hotel Boutique Casa Carolina

4.0 star property
Travelers can relax on sun loungers by one of three pools after exploring Simón Bolivar Park, then take time to rejuvenate at the spa

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Hotel Boutique Casa Carolina, near Simón Bolivar Park, offers an upscale retreat with a rooftop terrace and cafe. Guests enjoy a free full breakfast, spa services like massages and manicures, babysitting services, and can arrange boat tours or fishing excursions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Bunk Bed

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Suite

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the area

Located near the beach, Hotel Boutique Casa Carolina is in Historic Center, a neighbourhood in Santa Marta. Santa Marta Cathedral is a notable landmark, and the area's natural beauty can be seen at Simón Bolivar Park and Parque de los Novios. Tairona Gold Museum and Marina Santa Marta are two other places to visit that come recommended.
Map
Calle 12 # 3-40, Centro Histórico, Santa Marta, Magdalena, 470004

What's nearby

  • Simón Bolivar Park - 3 min walk - 0.3 km
  • Santa Marta Theater - 5 min walk - 0.4 km
  • Parque de los Novios - 6 min walk - 0.5 km
  • Santa Marta Cathedral - 6 min walk - 0.6 km
  • Marina Santa Marta - 10 min walk - 0.9 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 31 min drive

Restaurants

  • ‪Brisa Loca - ‬2 min walk
  • ‪La Muzzería - ‬4 min walk
  • ‪Surf Monkey Tap Room - ‬4 min walk
  • ‪LamArt - ‬4 min walk
  • ‪Lulo Café - ‬4 min walk

About this property

Hotel Boutique Casa Carolina

Upscale family-friendly hotel near Santa Marta Cathedral
Located close to Tairona Gold Museum and Simón Bolivar Park, Hotel Boutique Casa Carolina provides free full breakfast, an airport shuttle and a rooftop terrace. Indulge in a body wrap, a massage and a body scrub at the on-site spa. Enjoy on-site activities, such as fishing and boat tours. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, along with sunloungers
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and smoke-free property
  • Multilingual staff, concierge services and meeting rooms
  • Tour/ticket information, wedding services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Boutique Casa Carolina feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LCD TVs with satellite channels
  • Fridges, tablet computers and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Built in 1780
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • IPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 2500 per stay
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina
Boutique Casa Carolina Santa Marta
Boutique Casa Carolina
Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel
Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel Santa Marta

Frequently asked questions

Does Hotel Boutique Casa Carolina have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Boutique Casa Carolina pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Boutique Casa Carolina?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Casa Carolina?

Checkout is at noon.

Does Hotel Boutique Casa Carolina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40000 per vehicle applies.

Where is Hotel Boutique Casa Carolina located?

This family-friendly Santa Marta hotel is located by the sea, just steps away from Simón Bolivar Park and Tairona Gold Museum. Santa Marta Cathedral and Parque de los Novios are also within 10 minutes.

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Reviews

Hotel Boutique Casa Carolina Reviews

9.2

Wonderful

9.4

Cleanliness

7.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 257 out of 361 reviews
Rating 8 - Good. 76 out of 361 reviews
Rating 6 - Okay. 17 out of 361 reviews
Rating 4 - Poor. 3 out of 361 reviews
Rating 2 - Terrible. 8 out of 361 reviews

Reviews

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the room very spacious, the beds mattress is really really hard which makes it very uncomfortable, breakfast was good but could have more options, the area around the hotel for 3 blocks is very very dirty and with lots of homeless people not nice at all to walk. The swimming pool and hotel installations are very nice looking and clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful oasis in the cente of Santa Marta

Lovely room with two balconies. Very comfortable and lovely. Excellent air con and WiFi. Staff were helpful, friendly and professional. Gorgeous pool area. Location in the centre four minutes from the sea.
Stayed 3 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit the little town, all walking distance
Stayed 1 night in Feb 2025

10/10 Excellent

grizel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and wonderful helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
This place has a great restaurant with everything cooked perfectly nice breakfast real nice rooms good pools spa on hand nothing to complain about here and for the price one of the nicest in Santa Marta. Clean quiet great value
Stayed 1 night in Jun 2025

10/10 Excellent

Alfa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very close to the historic district of Santa Marta. Great food, nice pools.
Stayed 3 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Carlos was awesome so helpful and making us welcomed, great place to stay, wish we had more time to enjoy all the amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff excellent
Stayed 2 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely with great facilities and friendly staff. As with lots of Santa Marta great care is required when leaving the hotel after 7.30pm, although i didn’t see or experience any issues as used taxis to get around.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite is a great space and the swimming pool is perfect. Good location and great value
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific team and super helpful. We took taxis to leave the hotel as the street is not pleasant. Kitchen is good, spa services are excellent and the front desk staff were great about helping us find our way around. I would stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality kind of boutique hotel. Services has been excellent. Very recommendable place. Prizes and even breakfast include
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Hotel Boutique Casa Carolina and the staff is fantastic and friendly. The property has some of the best rooms and overall aesthetics I have ever stayed at in a hotel. Additionally, the breakfast and dinner and bar are all convenient and exceptional.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel in the old town with a historical look and feel. Room was very clean, wifi worked well, breakfast was good and everyone tried to make my stay memorable, even preparing me a sandwich for breakfast when I had a tour that started before the breakfast time. The rooms have a rustic feel (not modern), in line with the style of the hotel. The area around the hotel looks quite run down though, it only starts getting better 2 blocks away. Restaurant was good and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kirsten Merde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with personality

Stayed at the hotel for 2 nights. Great location in the historic senter. Close to restaurants, shoping and the beach. The service at the hotel was great. They speak english. We had suit. Comfortable beds, different pillows witch is great. Had payed for a room with breakfast. You could select different dishes from a menue. Delishes. Can recomend this hotel.
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive & helpful staff, well maintained and clean. Beautiful property with plants, small pools and an area to do yoga. Convenient location in the historic district close to all the neat restaurants and cafes. Our rooms was spacious. We loved our stay and would return! :)
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked to the last minute at Casa Carolina we were treated like VIPS. Excellent customer service and superb dining choices. A shout out to José David for helping us with a tour. A big tag k you to all the staff and management for a wonderful stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptional as were the staff and their helpfulness. Area surrounding hotel not very safe at night, especially for travelers not used to foreign countries.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is clean and centrally located. The staff was super helpful, and many spoke English. We got in late our first night and they helped us order food from a local restaurant that did delivery. Luz at the restaurant was great and made excellent cocktails and smoothies, which we enjoyed while we were there.

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very beautifully laid out, attention to detail is exceptionnal in the design. Staff is professional, helpful and polite. Pools and spas feel nice, lots of spots outside the room to just rest and enjoy. Plants everywhere make for a great natural ambiance. The walk from the most busy area can feel a bit sketchy at night but we did it (2 women) without any problem. If you were uncomfortable, it's a quick and cheap cab ride. Apart from that, it's a good five stars from me!
Stayed 3 nights in Apr 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff!

Great hotel! Excellent staff and hotel at a reasonable price. The three pools and courtyards are beautiful. Easy walking distance to the Malecon and other places to visit in the city center The neighborhood is relatively safe but can be a littly sketchy at night. From the outside the hotel looks modest but it's beautiful upon entering. Best breakfast I've had in many trips to South America. Highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and exceptional

I was referred to stay at Hotel Carolina,,and was not disappointed the whole building is unique and wonderful ,i personally loved the rooftop pool ,you will understand why,, the staff was terrific,close to everything in the Historic section and Marina ,,George V from St Petersburg Fl
Stayed 2 nights in Dec 2024

10/10 Excellent

grizel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facilities. I was not so crazy about the surrounding area. You have to walk about 10 min to get to the plaza and the area that is more active. This city has a great deal of vacant commercial properties and folks hanging out. During the evening I suggest you take a cab to enhance your safety.
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with clean, well-designed rooms. Both diner and breakfast were high-quality. Helpful service. We loved the different pool options, including rooftop hot tub. We were approached in a slightly threatening manner by individuals in the immediate vicinity of the hotel, who then began fighting amongst themselves. The hotel itself felt very secure, and we never felt unsafe on the hotel premises.
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are only looking for beauty inside and excellent service, this is the hotel, the staff were amazing,food excellent,rooms are clean and pretty .however around they are plenty drug addicts ,homeless,and dirt but it’s close the Bahia and beautiful vintage buildings.
Stayed 4 nights in Nov 2023