Hotel Guide - Santa Rosa and San Jacinto Mountains National Monument hotels in , United States of America.

"My family and I stayed in the traditional 2 queen bed room. The staff (front desk, housing keeping and those in golf carts) is quite helpful and very professional. Space near room entrance looked messy. It could’ve been covered well or kept neatly. Bathroom & shower fittings were loose and shaky. It was quite a challenge to lock sliding door in bathroom. Room is not bright and shiny as compared with rooms in other hotels. They’ve a wonderful pool. Lazy river is excellent. Omni is a wonderful resort with many cool features except for the hotel room. Overall it is not a great value for the money per my experience. I hope the hotel management and staff fix the above issues. My family and I are looking forward to stay at Omni during our next visit to Palm Springs! "

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk repeatedly refused our requests for cleaning (we say other customers complaining about the same). The quality of the food here is bad, whether kids food or adult food. The marketplace is overpriced, and the quality is closer to what you find for takeaway food in a gas station. The quality of the ingredients of the food from the restaurants were high, the execution was poor and uneven. The pool area has no seating if you go late morning. We had to grab towels and spread out on the turf near one of the pools. Even the tables for food service were full of people just trying to find space. Only about 35% of the chairs with towels or personal items seemed occupied at any given time. The resort staff and rules did not have them enforce any turnover of space not being used.This was on a Monday and Tuesday, so not peak days. The rooms were adequately clean. A couple of family members seemed to get bitten by unknown, non mosquito bugs in the room. "

"The breakfast menu has been the same for years. It’s good food, but would be nice if they offered more fresh healthy offerings. The pool is great, room is standard. "

"This place is a dump"

"Room was noisy i could hear other people till late hours of the night"

"We stayed from Saturday to Wednesday. Restaurant was closed on Sunday & Monday. Restaurant is also closed everyday for lunch. Both water fountains were out of order. It really looks like the hotel is about to go out of business. The positive side is the staff are very friendly and helpful. "

"Stayed in the 3 bed villa which had a wonderfully spacious shared space and full kitchen. Area was clean and the location was central and a walk to the nearby restaurants. Some of the beds could use an upgrade. However, for the price, this place was unbeatable. "

"Food needs a bit of work for quality and accuracy. "

"The staff was very friendly and helpful. The food and drinks were great! The massages we got at the spa were amazing! The location is excellent. "