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Matum Hotel & Casino

3.5 star property
Thrilling casino games and nightlife create excitement at this hotel, while the outdoor pool and terrace offer perfect spots to soak up sunshine or stargaze

Choose dates to view prices

Matum Hotel & Casino buzzes with energy from its gaming floor to its nightclub. Guests can transition from excitement to relaxation at the outdoor pool or on the sun-drenched terrace. Previous visitors consistently praise the attentive staff who enhance the experience.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is €69
includes taxes & fees
17 Jan - 18 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds
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About the area

Santiago de los Caballeros is home to Matum Hotel & Casino. Gran Teatro Del Cibao and Monument to the Heroes of the Restoration are cultural highlights, and some of the area's attractions include Santiago Botanical Garden and Professor Eugenio de Jesús Marcano Fondeur Botanical Garden.
Visit our Santiago de los Caballeros travel guideOpens in a new window
Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.5 km
  • Bella Terra Mall - 15 min walk - 1.3 km
  • Casino Gran Almirante - 4 min drive - 2.4 km
  • Galería la 37 por las Tablas - 5 min drive - 2.2 km
  • Catedral de Santiago - 6 min drive - 2.5 km

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Kukaramacara - ‬8 min walk

About this property

Matum Hotel & Casino

Property highlights
Consider a stay at Matum Hotel & Casino and take advantage of a casino, a nightclub and a terrace. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, a 24-hour front desk and a banquet hall
  • 1 meeting room, wedding services and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Matum Hotel & Casino include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • A personal chef, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (return)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
Matum Hotel & Casino Santiago
Matum Hotel And Casino
Matum Hotel Santiago
Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Matum Hotel & Casino?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 17 Jan 2026 start from €68.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Matum Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matum Hotel & Casino?

Matum Hotel & Casino doesn't offer parking.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Matum Hotel & Casino?

Checkout is at noon.

Does Matum Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Matum Hotel & Casino located?

Situated in Santiago de los Caballeros, this hotel is within a 10-minute walk of Gran Teatro Del Cibao and Monument to the Heroes of the Restoration. Ágora Santiago Center and Historic San Luis Fort Museum are also within 1 mile (2 km).

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Reviews

Matum Hotel & Casino Reviews

6.8

7.6

Cleanliness

7.6

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 216 out of 805 reviews
Rating 8 - Good. 194 out of 805 reviews
Rating 6 - Okay. 163 out of 805 reviews
Rating 4 - Poor. 99 out of 805 reviews
Rating 2 - Terrible. 133 out of 805 reviews

Reviews

4/10 Poor

Adalgisa

The staff was great, super friendly! But the Hotel its super old, not well taken care of, towels were dirty
Stayed 3 nights in Jan 2026

10/10 Excellent

Jamaine

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2025

8/10 Good

Lesbia

Liked: Cleanliness, property conditions & facilities
It was nice stay, nice view,
Stayed 1 night in May 2025

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean everyone was friendly and accommodating. It was a great location close to many things to do. Not sure if they should call it a hotel and casino as per front desk the casino has been closed for 25 years. lol
Stayed 1 night in Dec 2025

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service, room comfort
The Hotel is in a great location and your staff is amazing, but the Hotel is pretty old and can use a face lift
Stayed 3 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The people in the restaurant wee very kind with us.
Stayed 1 night in Jun 2025

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and the Dominican breakfast was delicious.
Stayed 1 night in Feb 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is old and need of massive renovation. Changed room three time due TV not working or safe would not work The location is excellent and close to everything. There are a lot of working girls outside of the hotel at night
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It in a beautiful area safe enviroment friendly people
Stayed 5 nights in Nov 2024

6/10 Okay

Yovanny

Disliked: Amenities
Needs updating Pool área in really bad condition Staff was great Rooms were okay
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are Very nice people. Thanks!
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and safe
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay but great. Stayed one night. Check in staff and bellman were all welcoming. Place was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing very friendly personal excellent service
Stayed 4 nights in Jul 2023

10/10 Excellent

Caridad

Excellent service
Stayed 1 night in Nov 2024

2/10 Terrible

Yimerre

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction, not very appealing,staff was great but location doesn’t feel safe, the only thing I enjoyed was the breakfast
Stayed 3 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historical place with a long history of opulence. One is able to absorb such a history while there. Great pool!!!
Stayed 2 nights in Jun 2024

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service, amenities
We like the Pool área, we did not like the apperance of the front of the building
Stayed 1 night in Mar 2025

10/10 Excellent

Yerfani

Liked: Cleanliness, staff & service, amenities
The hotel is in a very good location, the hotel staff is very helpful. I didn't like that the place is very old and that several areas have to be restructured.
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Liked: Staff & service, amenities
Very professional and friendly staff. The hotel is very old and is being remodeled, specifically the entrance and lobby.
Stayed 2 nights in Apr 2024

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members very well and Clem
Stayed 4 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Staff & service

Historic landmark, a bit worn down

The hotel is all right. Breakfast only available from 7.30 am, not ideal for a work trip. The casino is not operating and looks like something out of a 70s horror movie. But the Chinese restaurant next door is great and good value.
Stayed 5 nights in Mar 2025

10/10 Excellent

martin

Liked: Cleanliness, amenities
Good service
Stayed 3 nights in Aug 2023

4/10 Poor

Kimberly

Disliked: Amenities, property conditions & facilities
Not as advertised. The place is literally falling apart. The casino is closed. There is no restaurant in the hotel. Beds were rock hard. Thumping music from somewhere in the hotel all night. Only nice thing was The front desk staff were nice and arranged a cab to the airport as there is no shuttle. Thankfully only stayed one night. Will not return.
Stayed 1 night in Jun 2025