Holiday Homes in Santiago

"The hotel was nice enough and we enjoyed walking the trails to the waterfall. However, I would NOT recommend this hotel, particularly the Villa Prima Mountain View suite. We were kept awake by multiple dogs barking nearby for several hours and spoke to the front desk about the problem twice before being given a different room to sleep in. There were no fans available in the room for white noise and despite the windows being closed, we could hear sounds from outside very loudly. This was a big disruption to our stay as we were just there for one night before our flight out of San Jose. Staff were apologetic but not proactive. We were also charged $72 for three margaritas at dinner, $10/drink for the margarita mix plus $14/drink for Don Julio tequila. "

"We stayed the night before our departure. Located close from the airport and right next to the mall. We enjoyed their buffet style breakfast. The shuttle takes you to the airport every 30 minutes which was very convenient for us since we didn’t have a car."

"Was able to help me find my way to Fortuna last minute. Huge help"

"The evening show was great. There were a lot of choices with the food. The staff were friendly and helpful. There were limited washrooms and one was closed most days. The pool smelled like pee. Renovations outside our room for the duration of our stay were noisy and dirty. WiFi is slow and all amenities info is online, so access to the needed information was lacking."

"This is our 3rd stay here. Very traditional hotel and grounds. Everything met my expectations."

"We throughly enjoyed our stay at this property. Staff were easy to deal with and very friendly, polite and knowledgeable. Location worked well for our purposes. Breakfast was good and quickly served. Property was well cared for and clean."

"It was a good hotel for the night."

"Excellent lodge allowing the guest to connect with nature. Dining was excellent. Staff was helpful and knowledgeable. Will definitely recommend to anyone who loves the outdoors."

"It was probably the best hotel in the area. The room had a funky smell to it and the area didn't feel very safe. The restaurant was very good, though."