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Crowne Plaza Santo Domingo by IHG

5.0 star property
Travelers find a complete package of relaxation at this hotel featuring a spa, outdoor pools, and shopping opportunities right on the property

Choose dates to view prices

Crowne Plaza Santo Domingo offers a well-rounded experience with thoughtful amenities. Enjoy the spa, outdoor pool, children's pool with loungers and umbrellas. The property includes shopping, a café for quick refreshments, and Nabu restaurant for dining.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is €141
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

  • Sea view
  • 175 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Luxurious, Club Floor)

Minibar, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed (Luxurious, Club Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

Standard Room, 1 Queen Bed (Accessible Bathtub)

Standard Room, 1 Queen Bed (Accessible Bathtub)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Located near the beach, Crowne Plaza Santo Domingo by IHG is in Gascue, a neighbourhood in Santo Domingo. El Obelisco Macho and Puerta de la Misericordia are local landmarks, and travellers looking to shop may want to visit Blue Mall and Calle El Conde. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto or Centro Olimpico. Visit our Santo Domingo travel guide
Map
Ave.George Washington 218, Santo Domingo, 2890

What's nearby

  • Malecon
    Malecon
    1 min walk - 0.2 km
  • Guibia Sunrise
    Guibia Beach
    15 min walk - 1.3 km
  • Calle El Conde
    Calle El Conde
    16 min walk - 1.4 km
  • Palace of Fine Arts
    Palace of Fine Arts
    17 min walk - 1.4 km
  • Grand Casino Jaragua
    5 min walk - 0.5 km

Getting around

  • Amin Abel Station
    3 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    36 min drive

Restaurants

  • Villar Hermanos
    5 min walk
  • Hotel Napolitano
    7 min walk
  • Cafeteria Clinica Abreu
    7 min walk
  • Café Boio
    11 min walk
  • Terraza Napolitano
    8 min walk

About this property

Crowne Plaza Santo Domingo by IHG

Luxury hotel near Malecon
Take advantage of a casino, a poolside bar and a terrace at Crowne Plaza Santo Domingo by IHG. Treat yourself to aromatherapy, a massage or a body scrub at the on-site spa. Be sure to enjoy a meal at Nabu, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and tennis courts
  • An electric car charging station, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 196 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

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16 Apr - 17 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nabu

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 15 meeting rooms
  • Conference centre (33,000 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 64.00, per pet (varies based on length of stay), plus a deposit of USD 128.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Pet deposit: USD 128.00 per stay
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel
Crowne Plaza Santo Domingo an IHG Hotel
Crowne Plaza Santo Domingo by IHG Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Frequently asked questions

Does Crowne Plaza Santo Domingo by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Santo Domingo by IHG?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Santo Domingo by IHG on 6 Apr 2026 start from €141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Santo Domingo by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a deposit of USD 128.00 per stay and a fee of USD 64.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Santo Domingo by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Santo Domingo by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Santo Domingo by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Santo Domingo by IHG located?

Located in Gascue, this luxury hotel is within a 5-minute walk of Malecon, El Obelisco Macho and Casino Diamante. Hostos Park and Grand Casino Jaragua are also within 10 minutes. Joaquin Balaguer Station is 24 minutes by foot and Casandra Damiron Station is 30 minutes.

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Reviews

Crowne Plaza Santo Domingo by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified

10/10 Excellent

michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The staff is very kind and helpful Perfect room. I had 2 issues of error codes with the safe and every time fixed in 10 minutes Thank you to all the staff in the hotel. They deserve 10/10 or more
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view out to sea and down the Malecon
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

lorena

Liked: Cleanliness, property conditions & facilities
Todo muy bien
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Yohannes

Liked: Cleanliness, amenities, property conditions & facilities
Second time in this hotel and we love it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ángel

Liked: Cleanliness, amenities, property conditions & facilities
Me encanta
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Staff at their buffet breakfast was phenomenal!!! I extremely liked Jose Manuel there! Very sweet and nice
Stayed 4 nights in Jan 2026
Verified

8/10 Good

CHRISTIAN

Liked: Cleanliness, amenities, property conditions & facilities
Le personnel
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Ramon

Disliked: Cleanliness
Poor on preparation, tasteless.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alin

Liked: Cleanliness, amenities, property conditions & facilities
L’hôtel est géniale !
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Loved it !!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

prana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, friendly staff, great breakfast!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Beautiful hotel!!!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Service was excellent. Location is great with good views.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux
Stayed 1 night in Nov 2025
Verified

6/10 Okay

HERLINDA ARACELY

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La compra incluía desayuno y no fue respetada nos la cobraron
Stayed 1 night in Oct 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and very friendly. Breakfast was great with different varieties on a daily basis. The only negative was the lounge bar bartender- not friendly, slow at his job, eating between preparing guest drinks, watching sports o TV.... Mind you there was 3 people at the bar already with drinks in end and it took him to prepare my single drink over 10 minutes. This was my only negative. Everything else was excellent 👌
Pool at night
Views from the room
Food
Stayed 1 night in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Rooms were clean everyday and the housekeeper Rosalina did an excellent room
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

melisha

Liked: Staff & service, amenities, property conditions & facilities
Habitacion limpio personal muy amable los la sra maria de housekeeping hace exlelente trabajo y muy amable y atenta Los meseros y cosinero del buffet del breakfast super amable y atentos los de frontdesk tambien muy amables y los de room service Me encanto mi estadia en el hotel
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo rápido y seguro
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Óptima ubicación, limpio, excelente calidad del aire dentro de la habitación, personal muy amable. Altamente recomendable.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. Beginning with the front desk staff, very professional and friendly. The Bar, pool, Spa and wonderful lobby areas. This hotel is ny #1 option when planning my vacation.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

hector

Liked: Cleanliness, property conditions & facilities
Good location, easy to move around santo domingo.
Stayed 4 nights in Jun 2025