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Napolitano Hotel

3.0 star property
Ocean views complement the tranquil atmosphere of Le Spa, where guests can enjoy poolside cocktails while taking time for personal rejuvenation

Choose dates to view prices

The Napolitano Hotel captures the vibrant spirit of Zona Colonial with ocean views and modern comforts. Guests can book a massage, relax by the umbrella-shaded pool, browse on-site shops, and dine at La Terrasse. The staff consistently earns praise for their helpfulness.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Superior Room, Sea View

Standard Superior Room, Sea View

Standard Superior Room, Sea View

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Hairdryer
Designer toiletries
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Large Single Bed OR 1 Large Single Sofa Bed

View all photos for Executive Superior Room, Sea View

Executive Superior Room, Sea View

Executive Superior Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Sofa Bed

View all photos for Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Designer toiletries
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Designer toiletries
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About the area

Located in Zona Colonial, a neighbourhood in Santo Domingo, Napolitano Hotel is in the entertainment district and on the waterfront. Travellers who have shopping on the agenda can visit Sambil Santo Domingo and Agora Mall. Larimar Museum and Trampolin Children's Museum are also worth visiting. Discover the area's water adventures with waterskiing, windsurfing and surfing/body boarding nearby, or enjoy the great outdoors with ecotours.
Visit our Santo Domingo travel guideOpens in a new window
Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 8 min walk - 0.7 km
  • Columbus Park - 14 min walk - 1.2 km
  • Santa Maria la Menor Cathedral - 16 min walk - 1.4 km
  • Calle Las Damas - 16 min walk - 1.4 km

Getting around

  • Amin Abel Station - 3 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive

Restaurants

  • ‪La Tradición - ‬7 min walk
  • ‪Hotel Napolitano - ‬1 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Cafeteria Clinica Abreu - ‬5 min walk

About this property

Napolitano Hotel

Hotel near Malecon
At Napolitano Hotel, you can look forward to a casino, a nightclub and a poolside bar. For those hoping to try their luck, this hotel boasts amenities such as 3 slot machines and a casino gaming table. Indulge in a massage, a manicure/pedicure and aromatherapy at the on-site spa. The on-site restaurant, La Terrasse, offers breakfast, lunch, dinner and ocean views. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool, along with pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), extended parking and a round-trip airport shuttle (surcharge)
  • A TV in reception, ATM/banking services and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms have comforts such as free international calls and air conditioning, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Changing tables, highchairs and children's dinnerware
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch HDTVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

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Boutique Hotel Palacio
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 1,000 reviews
The price is €98
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 31 December 2025 to 1 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

Does Napolitano Hotel have a pool?

Yes, this property has an outdoor pool.

Is Napolitano Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Napolitano Hotel?

Self-parking is free at this property.

What time is check-in at Napolitano Hotel?

Check-in begins at 3 PM.

What time is check-out at Napolitano Hotel?

Checkout is at 1 PM. Late checkout is available for USD 15 (subject to availability).

Does Napolitano Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 40.00 per vehicle applies.

Where is Napolitano Hotel located?

Located in Zona Colonial, this spa hotel is within a 5-minute walk of Malecon, Hostos Park and El Obelisco Macho. Puerta de la Misericordia and Playa Montesinos are also within 10 minutes.

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Reviews

Napolitano Hotel Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 299 out of 892 reviews
Rating 8 - Good. 270 out of 892 reviews
Rating 6 - Okay. 160 out of 892 reviews
Rating 4 - Poor. 84 out of 892 reviews
Rating 2 - Terrible. 79 out of 892 reviews

Reviews

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
The room is outdated, changing of sheets rarely (never) and 7th floor was horrendous. The worst food I ever had in the Dominican Republic;however, some of the staff were decent. Nonetheless, the hotel has potential,but, it needs work.
Stayed 5 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
good experience with my family
Stayed 2 nights in Jan 2026

10/10 Excellent

Marco Antonio

Liked: Cleanliness, property conditions & facilities
Muy buena atención muy limpio
Stayed 2 nights in Jan 2026

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo estuvo bien, añadiría más variedad en el desayuno
Stayed 8 nights in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
TODO MUY BIEN
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Room was clean, staff polite and the best part was the Terrace /Pool/ Bar!! My family really enjoyed. Waitress did an extraordinary service, specially Ms. Iris.
Stayed 5 nights in Dec 2025

10/10 Excellent

jobson

Liked: Cleanliness, amenities, property conditions & facilities
yes all was more than good
Stayed 4 nights in Dec 2025

10/10 Excellent

Humberto Pichardo

Liked: Cleanliness, amenities, property conditions & facilities
Club is super loud when trying to sleep
Stayed 4 nights in Dec 2025

10/10 Excellent

Ruddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathroom very clean the hotel very clean the staff 👌 security 👌 8 out of 10 for the price
Stayed 7 nights in Nov 2025

2/10 Terrible

Jedeoni

Disliked: Cleanliness, property conditions & facilities
Debe renovarse, tanto el interiorismo, las camas , cortinas correderas. Muy buena ubicación, pero sobre todo el interior y mobiliario de las habitaciones, requieren ser trabajados
Stayed 3 nights in Nov 2025

4/10 Poor

Sofia

Liked: Cleanliness, amenities
Checking was a whopping 45 min on a long line because There was only one person working the desk up front on a Friday mid afternoon. To be fair, although the experience wasn’t the greatest the security guard was attentive and professional in handling my bags and walking me straight to my room I did appreciate that. Although the smell in the halls are of wet damp the rooms themselves are big and comfortable. For the price u can’t beat it. I had a great ocean view. The food upstairs by the bar was delicious ,… and the atmosphere of the open bar and scenery with a performance was delightful. Please consider fixing the bathroom toilets as they are broken on the sides and was painful while seated , also be an awareness of used water bottles as I found one open bottle water inside the fridge. If you can fix those minor issues it would be appreciated by all.
Stayed 1 night in Nov 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is plentiful and varied every day. With options for all tastes. Room clean and organized Staff excellent very professional There many places to do a variety of things.
Stayed 2 nights in Oct 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es tranquila
Stayed 1 night in Oct 2025

6/10 Okay

Zulay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was ok. Had stay in the past and enjoyed our stay so we came back. Property is not like before but its decent. There are no comforter in the room only sheets. Staff are nice and friendly. Booked two rooms however, when I came to the hotel said I only booked one room. They still did give me two rooms and was charged for both room when I arrived. If you can pay for a room beforehand, you should. We got charged more than it was advertised when booking.
Stayed 3 nights in Oct 2025

2/10 Terrible

david

Disliked: Cleanliness, amenities, property conditions & facilities
This place was great a longtime ago not anymore it is really dirty and noisy
Stayed 1 night in Oct 2025

10/10 Excellent

bela

Liked: Amenities
Nice views, nice apartment good location on the beach
Stayed 1 night in Sep 2025

2/10 Terrible

Ramirez

Disliked: Amenities
Mal olor alfombras sucias tuallas sucias y rrotas
Stayed 1 night in Sep 2025

8/10 Good

Shayshon

Liked: Amenities
Clean room | Staff | Shops nearby | Casino
Stayed 1 night in Sep 2025

6/10 Okay

Javier

Mal olor en los pasillos
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
me encanto el lugar
Stayed 1 night in Sep 2025

8/10 Good

Javier

The food
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Amenities, property conditions & facilities
Breakfast good
Stayed 1 night in Sep 2025

10/10 Excellent

Amil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, specially the pool
Stayed 1 night in Sep 2025

8/10 Good

Edsel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dominican republic Hotel

The hotel was clean staff friendly. Breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2025