Balcony

Reviews of Vista Marina Residence

3 out of 5
Vista Marina Residence
Calle Duarte 6, Santo Domingo, Boca Chica

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 103 reviews" "
Rating 8 - Good. 33 out of 103 reviews" "
Rating 6 - Okay. 12 out of 103 reviews" "
Rating 4 - Poor. 7 out of 103 reviews" "
Rating 2 - Terrible. 6 out of 103 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vista Marina on 9 Apr 2024
Gracias por preferirnos!

10/10 Excellent

Ximena, Miami

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vista Marina on 9 Apr 2024
Gracias por preferirnos!

10/10 Excellent

Mohabe

Stayed 1 night in Mar 2024

2/10 Terrible

Shafiq

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bed broken. Sink not draining. Ants got into my luaggage. Pool out of service.
Stayed 1 night in Feb 2024

4/10 Poor

johanny, Pawtucket

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I liked the parking. It was quiet. What i didnt like the room was on the 6th floor so we have to take the elevator to the 5th floor then take the stairs. Cables showing in the bathroom. On my reservation was showing for a queen bed and i got a twin not comfortable for 2 adults.
Stayed 2 nights in Feb 2024

6/10 Okay

Ishamar

Stayed 4 nights in Jan 2024

10/10 Excellent

Jose, Richmond

Stayed 1 night in Jan 2024

8/10 Good

Jermaine

Liked: Cleanliness, property conditions & facilities
It was a good stay
Stayed 2 nights in Dec 2023

8/10 Good

Justus

Stayed 2 nights in Nov 2023

10/10 Excellent

Jay, Bergenfield

Stayed 1 night in Oct 2023

8/10 Good

carlos

Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth D

Liked: Amenities
Excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Louino

Liked: Cleanliness, property conditions & facilities
They make you feel you are home.
Stayed 2 nights in Jul 2023

10/10 Excellent

Franizco

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. Everyday i sat on balcony and just watched the ocean and the breeze was nice also. Didnt need air con at night.
Stayed 2 nights in May 2023

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great customer services
Stayed 2 nights in May 2023

4/10 Poor

JEAN-ROBERT

Stayed 6 nights in Apr 2023

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent price for what you get
Stayed 2 nights in Apr 2023

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Yvan

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Safee

Stayed 2 nights in Jan 2023

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Brayan

Stayed 1 night in Dec 2022

8/10 Good

Victor, Bronx

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Safee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Karl

Stayed 1 night in Mar 2022

4/10 Poor

mohsin

Disliked: Cleanliness, amenities
First of all property is 2 star..there is not much do to around the area one or two all inclusive resorts and few expesnive resturants. Beach front is dirty and very average not comming towards the property.. the towels and bed sheets smelled like they were nkt washed properly.. they were mainly colored beach towels and not regular towels secondly thereqas swearge smell from the bathrooms and the shower wasnt even working...the electricty was cutting in and out also they dont have any drinking water in the property..i had to walk a mile to get water.. also becareful the area at night time gets a little unsafe . I would avoid staying.here
Stayed 1 night in Feb 2022

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet nice view and awsome swimming pool
Stayed 1 night in Jan 2022
Response from vista Marina on 25 Jan 2022
We are glad that you loved it, we hope you come back soon

6/10 Okay

dilip

Travelled with family and small children
Liked: Amenities
Property needs more maintained
Stayed 1 night in Jan 2022

2/10 Terrible

James

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Checked into the room (they had the lobby lights off to save electricity) and saw that one bathroom was missing a toilet seat and the couch was absolutely disgusting plus the A/C wasn’t functional. We immediately left and ate the reservation cost. I just couldn’t make my friends stay in such a rough place. Please don’t stay here
Stayed 1 night in Dec 2021

4/10 Poor

Christine

Travelled with family
Disliked: Property conditions & facilities
The view was spectacular.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Vista review
Stay was great. Good view. Great staff.
Stayed 14 nights in Oct 2021

10/10 Excellent

Ramon A

Stayed 1 night in Oct 2021

4/10 Poor

Edwin

Disliked: Property conditions & facilities
The positive; The personnel was friendly and respectful. Areas to Improve; The air conditioner does not work properly. It was extremely hot. The bathroom is not very clean. The apartments need a massive clean-up. I will not recommend it.
Stayed 1 night in Oct 2021

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Max

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
the pool area should keep people six feet part coronavirus
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very good and comfortable experience. The pool is very nice with close walk to restaurants and beach
Stayed 1 night in Mar 2021

8/10 Good

Joan

Liked: Room comfort
Disliked: Cleanliness
No housekeeping
I Love the Vista Marina however rhis time I didnot get housekeeping. I don't know why they just never came by. Housekeeping knew we were there but no one came to tidy up or give use fresh towels.
Stayed 3 nights in Jan 2020
Response from Maria M. on 8 Jan 2020
Dear Joan: Happy New Year and we hope only good things for you this year. There must have been some kind of misunderstanding because you have been here before and everything has gone smoothly. We usually ask our guests to leave their keys at the lobby with the understanding that they require housekeeping. Thank you for bringing it up so we can set up some kind of reminder in the notes or in the apt. Again, please accept our apologies and you have a good evening. Maria

10/10 Excellent

Joan

Stayed 3 nights in Oct 2019

6/10 Okay

J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and clean. Service is awesome, only negative thing was hot water takes wayyyy too long to come out of the shower.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
I know some spanish but Cynthia was the best in translating english for me. However she did not work on the weekends. The staff tried their best to accomodate but management needs to invest in amenities like providing towels, irons, better bedding. The rooms were clean and I felt safe. But there was a smell in the rooms. Power also went out a few times and lucky I was not stuck in tge elevator. The food from the Vista Marina restaurant was good and staff were really great.
Stayed 4 nights in Jul 2019
Response from Vista Marina Residence on 25 Jul 2019
Thank you for visiting us! We are working to improve our services.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place
Very nice place
Stayed 1 night in Apr 2019
Response from Ralph on 14 Apr 2019
Muy limpio y ordenado, gracias por preferirnos.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location and water view was spectacular. There was parking always available.
Stayed 3 nights in Apr 2019
Response from exp on 8 Apr 2019
Hi, thank you for choosing us, we hope to see you soon.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% satisfied
Great place, great price, friendly people!
Stayed 1 night in Apr 2019
Response from Vista Marina Residence on 3 May 2019
gracias Ralph te esperamos en una proxima oportunidad.

8/10 Good

allen

Liked: Cleanliness, property conditions & facilities, room comfort
Great place perfect location
ill start by saying this is one of the nicest hotels in Boca chica, it is across the street from a few great restaurants. i am from this country and have stayed at many places and this one is on my top 10. great location if you want to walk to eat, hit the beach, go shopping or even gamble at the local resort "Hamaca". if you can afford to get a room with an ocean view do it cause its worth it. theres always a breeze coming in the apartment. keep in mind that if you book a "loft" the bedroom and bathroom are upstairs so if you have a problem with stairs, i dont recommend that room. hotel was very clean and well maintained, they also have there own restaurant across the street st. tropez, which you get 10% off. the the waiter we had was very rude but the food was great, so i would not hold his attitude against the place. ok now the bad, parking can be difficult at the place, there is not enough parking in the hotel for every room. so if you go out and come back late. you will be parking your car on the street, where the hotel will tell you they are not responsible for it. second thing, if you plan on checking out early in the morning, there is no one at the front desk till after 10am, to help you, you will have to leave your key and information with the security guard and hope for the best.
Stayed 2 nights in Mar 2019
Response from VMR on 3 May 2019
Gracias por hablar bien de nuestro hotel, estaremos trabajando en nuestro personal para su proxima estadia. pero la recepcion llega a las 8am.

8/10 Good

Verified traveller

Travelled with group
I liked the apartment set up. I liked the cleanliness. I like the balcony and ocean view. I did not like that when i arrived there wasn’t any information to help me get adjusted. I didn’t like the staff didn’t speak any English luckily i know some Spanish and phone use. I like the WiFi. I like the pool. I didn’t like the bed was full size not enough space for average size adults to sleep. I didn’t like the shower didn’t have a soap or toiletry holder. I liked the walking distance to supermarket and beach !
Stayed 4 nights in Feb 2019
Response from Vista Marina Front Desk. on 3 Mar 2019
Thanks for the feedback. We are sorry that we did not meet your expectations. We would like to make it up to you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Feb 2019
Response from VMR on 30 Apr 2019
lamentamos no haber superado sus expectativas, estaremos mejorando para su proximo encuento

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Vista Marina Residence on 9 Jan 2019
Thank you so much for your feedback ! Tell us more of what you think of our place and our services, your opinion is important to us!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I didn’t like the bed is was to bumping and they didn’t have hot water Everything else was fine
Stayed 2 nights in Dec 2018
Response from Vista Marina Lobby on 7 Jan 2019
Thanks for the review. It is important for us. We are sorry you did not have hot water ? Did you report that at the front desk ? It takes about 3 to 5 minutes to have hot water , you just have to let the water run. Usually they explain how to use everything in the apartment in case you have any doubts. And they respond quickly sending the manintenaince guy when this kind of situations happens. Please tell us your name and which apartment were you to check on this matter. Thank you