Close to Shopping Eldorado, Charlie Jockey Pinheiros provides amenities, such as laundry facilities and a 24-hour gym. Stay connected with free in-room WiFi.
Located in Morumbi, a neighbourhood in São Paulo, Charlie Jockey Pinheiros is in the entertainment district and near a train station. Paulista Avenue and Shopping Eldorado are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at MorumBIS or Nubank Parque. Visit our São Paulo travel guide
Charlie Jockey Pinheiros provides amenities, such as laundry facilities and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool
Free self-parking
Smoke-free property
Room features
All 50 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and separate sitting areas.
More conveniences in all rooms include:
Showers, hairdryers and shampoo
40-inch Smart TVs with digital channels
Wardrobes/cupboards, balconies and separate sitting areas
Yes, this property has an outdoor pool. The swimming pool will be unavailable from July 8 2026 until December 31 2026 (dates subject to change).
How much does it cost to stay at Charlie Jockey Pinheiros?
As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Charlie Jockey Pinheiros on 3 Nov 2026 start from €73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Charlie Jockey Pinheiros pet-friendly?
No, pets are not allowed at this property.
How much is parking at Charlie Jockey Pinheiros?
Self-parking is free at this property.
What time is check-in at Charlie Jockey Pinheiros?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Charlie Jockey Pinheiros?
Checkout is at 11:00 AM.
Where is Charlie Jockey Pinheiros located?
Located in Morumbi, this apartment building is 0.6 mi (0.9 km) from Shopping Eldorado and 3 mi (4.8 km) from MorumBIS. Brigadeiro Faria Lima Avenue and Iguatemi Shopping Center are also within 2 miles (3 km). Butanta Station is 9 minutes by foot and Sao Paulo Hebraica-Reboucas Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Charlie Jockey Pinheiros Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.8
Amenities
7.2
Property conditions & facilities
Rating 10 - Excellent. 173 out of 297 reviews
10 - Excellent
173
Rating 8 - Good. 50 out of 297 reviews
8 - Good
50
Rating 6 - Okay. 38 out of 297 reviews
6 - Okay
38
Rating 4 - Poor. 13 out of 297 reviews
4 - Poor
13
Rating 2 - Terrible. 23 out of 297 reviews
2 - Terrible
23
Reviews
Verified review
6/10 Okay
Félicie
14 Jul 2025
Disliked: Cleanliness
Easy ins and outs of the hotel. A bit noisy and dirty.
Stayed 4 nights in Jul 2025
Verified review
10/10 Excellent
Maria
28 Feb 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, exactly as the picture. Amazing view
Stayed 1 night in Feb 2023
Verified review
10/10 Excellent
Marcus Vinicios
5 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
I loved this place. When I came back to SP I will stay there for sure. Thanks
Stayed 1 night in Feb 2024
Verified review
10/10 Excellent
Marcelo
22 Dec 2022
Liked: Cleanliness, property conditions & facilities, communication
New well designed comfortable neat
Verified review
2/10 Terrible
Pedro
30 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I was never able to check-in at the property. The system is flawed and there's no one to assist you.
Really bad experience!
Stayed 1 night in Apr 2025
Verified review
6/10 Okay
Flavio
2 Dec 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Bathroom sink clogged, no daily service, communication pretty bad
Stayed 3 nights in Nov 2023
Verified review
8/10 Good
Verified traveller
12 Mar 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Amazing property & location - communic needs work
I booked two different Charlie stays this month, both in São Paulo. From what I have seen and experienced, all of Charlie’s properties are simply gorgeous, super clean, modern, and well located. Honestly no complaints whatsoever about the property itself, however, I will note two things the business should work on:
1) check ins were very disorganized and complicated. Both times I booked with Charlie, instructions were not sent by check-in time. I had to message them via WhatsApp and wait for a response for me to get the door code which took about 30 mins the first time and the second time they only answered the guy at the building’s front desk, and only answered me a longer while later.
2) I did require some assistance throughout my stay and my questions went unanswered completely.
Stayed 6 nights in Mar 2023
Verified review
4/10 Poor
REGINA
31 Jul 2023
Disliked: Cleanliness, amenities, communication
As soon as get in the room I realized that that tv remote control wasn't working, battery died. I reached out for help and they suggested me to use the batteries from the AC (what?) let alone AC and TV remote do not use the same batteries. The room smelled sewer, all the time, very strong smell. 8 am on Saturday there was working on the floor, waking up everyone on the floor. On Sunday there was an alarming beeping all they long on the floor. Never again. I do not recommend and I am not coming back.
Stayed 3 nights in Jul 2023
Verified review
2/10 Terrible
Nicolae
20 Jun 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was looking for a nice place with a Jacuzzi spend a nice evening. First issue was that they don't have a person to call - you just have to talk to a robot in whatsapp and only after 10-15 minutes pattern of answers (in portuguese) you get a live person. Check in starts at 3PM - there was no information about apartment number or room. Only after spending 30 minutes talking to robots I managed to get to a live person and they chatted me the room number and access code.
As soon as we got there, we saw that the jacuzzi is barely working and again (30 minutes robot), asked to cancel our reservation and get refunded - to what we were told that it was booked with expedia and not with them directly, so it's non refundable. The room also ended up having no internet connection, and a broken oven and stove (thus impossible to cook dinner).
Every single time I had to wait to pass the robot conversation in order to talk to someone, everytime I was basically told that "oh well, the room is there, you have a bed, so why you want to cancel".
Ruined evening because of useless service of Charlie and braindead support. In the end, paid for the most expensive room they had and ended up with just a working bed, no jacuzzi, no kitchen, no internet...
Verified review
2/10 Terrible
Belmiro
26 Jul 2026
Liked: Check-in
Disliked: Communication
Pessimos e lento.sistema de comunicação. Dizem que ficam disponíveis 24h mas demoram.uma eternidanidade pra responder..Talheres sujos. Não consegue falar com pessoa fisica pra negociar checkout. Colocam um checkin as 15h e checkout as 11..um absurdo. Pedimos pra estender pra 12h e depois de muito custo conseguinos. Mas fomos entrar no predio as 11:05 e ja nao funcionava nossa facial. Ficamos pra fora quase 30min esperando resolver. A recepcao nao conseguia contato com eles, nos nao conseguiamos. Nao recomendo nada..Pessima experiencia
O ambiente é ótimo e atendeu às minhas necessidades. Tem estacionamento no local o que é ótimo! Eu estava vindo de uma viagem longa e me senti mais segura. Fui muito bem atendida e o check in é fácil.
Apenas a torneira do banheiro que estava um pouco frouxa e a máquina de café expresso não estava funcionando. Mas sem problemas.
o Hotel é muito bem localizado, o apto é excelente eu recomendaria sempre
obs. façam o check-in antes o app é um pouco confuso e você só entra com o FaceID já feito
Stayed 1 night in Jun 2026
Verified review
4/10 Poor
Agustin
19 Jun 2026
Liked: Cleanliness
Disliked: Check-in, communication
El check in fue caótico. No encontraban la reserva. Me costó muchísimo que habilitaran mi ingreso. Todo vía whats app. Se supone que deberían tener presente mi ingreso ese día. El código de reserva interno no coincidía con el código de Hotel.com
Por otra parte, la ducha higiénica (bidet) no estaba en condiciones. Esto para mí es fundamental al momento de elegir un hotel.