Sapanca Holidays

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

2nd time staying here, staff very friendly, place very clean and tidy, fantastic transport links will definitely stay here again

Very clean and near attractions

I researched alot of hotels in Instanbul because I found negative reviews. I would definitely recommend ths hotel. The service was excellent, the breakfast was amazing with beautiful views of the mosques. The hotel is in the touristy part of the city, but its a great location and central part of the sights. The T1 tram line stop is one block down with atms and machines for Istanbulkarts. Everyone is very helpful in the hotel is you need something. The rooms and bathrooms are very nice and clean. There were three of us with three twin beds and plenty of room. I would highly recommend this hotel!

All good many thanks