Sapphire Holidays

I would give 5 stars to the room - the amazing views and heated plunge pool . Stunning and totally unique. I must note that even though we had a butler with the room - it did not live up to its billing. The staff were very kind and friendly , HOWEVER the quality, level of service and lack of communication between staff did not match the surroundings and cost ( during our stay in St Lucia we stayed in other hotels where service was exceptional and seamless ) . In addition, the food was average, which again was rather disappointing . Though we had an excellent dinner at the Rabot across the road. The hotel’s own trail was short but v good and brought closer fantastic views of the Petit Pitons. Finally , if it’s your thing - The CV, weights and Pilates rooms were very well equipped and extremely good. Overall , I would say 4 stars - we had a very enjoyable and memorable stay but there are a few areas they really need to work on and they should not rely on the view alone to do all the hard work !

The view from our room of the beach and ocean was good. The staff was very hospitable, competent and gracious. We enjoyed everything about the resort except a couple of restaurants had less than outstanding food. The majority of restaurant options were very good.

Food was excellent at Coconut Bay Beach Resort! So many choices and all of them were good. Pools were clean and many to choose from and there was always something for entertainment in the evening. Some seaweed in front of the resort but down to the left of the main part of resort at Paradise Beach there was minimal seaweed. Very close to the airport and close to many excursions. Great place to stay!