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Reviews of Grand Blissen Hotel Jozankei

3 out of 5
Grand Blissen Hotel Jozankei
4-328 Jozankei Onsen Higashi, Minami Ward, Sapporo, Hokkaido

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 47 reviews" "
Rating 8 - Good. 6 out of 47 reviews" "
Rating 6 - Okay. 0 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with breathtaking views of mountains. Exceptional service and meals. The in room hot bath was wonderful and relaxing.
Stayed 3 nights in Mar 2024
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 7 May 2024
Thank you very much for choosing Grand Blissen Hotel Jozankei.The entire staff would like to thank you for your high evaluation of our hotel and we are very proud of you.As you say, the rich nature around our hotel offers completely different atmospheres in each of the four seasons, which our staff enjoys every day.The scenery that can be enjoyed from the guest rooms and public baths also changes dramatically with the seasons.The autumn leaves in particular are a sight to behold, and even the staff at the Grand Blissen Hotel Jozankei are moved by them every day.We look forward to welcoming you back in another season.

10/10 Excellent

Shelby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good about this property. The room and grounds were gorgeous & clean. The location was magical. All staff were outstanding with their service. One of our party had a food allergy, and we are always cautious to have back up food in case of cross contamination. The staff here verified the allergy information many times and ensured our guest with an allergy could enjoy the divine food with us safely. We will be staying again in every season, I'm sure!
Stayed 2 nights in Dec 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 21 Feb 2024
Thank you very much for choosing Grand Blissen Hotel Jozankei. We are delighted to hear from your comments that you enjoyed your stay at our hotel. The scenery of Jozankei is always different and fascinating. We hope you will visit us again, as the nature that can be seen from the small hill is waiting for you. We look forward to seeing you again.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property with views of the mountains from the lobby to hotel rooms. Very clean and spacious room. Private onsen was perfect and relaxing! Staff were great from the front desk to restaurant. We appreciated the staff assisting with calling a taxi the night before for our departure the next morning. We would love to stay here again.
Stayed 1 night in Dec 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 5 Jan 2024
Thank you very much for choosing Grand Blissen Hotel Jozankei.We are relieved to hear from your comments that you had a pleasant stay with us.All of us at Grand Brissen Hotel Jozankei will continue to strive to improve our services so that we can offer you a wonderful time that can only be experienced at Grand Brissen Hotel Jozankei.Please come back next time to enjoy the four seasons of Jozankei in a different season.We look forward to welcoming you again.

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Tawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in an Onsen town
Excellent property, very hospitable staff, and delicious meals.
Stayed 1 night in Apr 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 15 May 2023
Thank you very much for choosing Grand Blissen Hotel Jozankei.We are very pleased to read your comments and appreciate your compliments and high evaluation.We hope you will visit us again in a different season, as we prepare meals using the best ingredients of each season.Our staff will continue to make every effort to improve our services so that everyone can enjoy a pleasant stay.Thank you very much for your kind cooperation.We sincerely look forward to seeing you again.

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

??

Travelled with family
Liked: Amenities
よかった
Stayed 1 night in May 2024
Response from グランドブリッセンホテル定山渓 支配人 中村 on 20 May 2024
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。当館にて快適にお過ごしいただけましたようで、ほっと安堵しております。定山渓の景色はいつも違った表情で魅了してくれます。小高い丘から見える大自然がお待ちしておりますので、是非またお越し頂けたらと存じます。再度お会いできます日を心よりお待ち申し上げます。

8/10 Good

SEIZAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/12-13で宿泊しました。 客室展望風呂や大浴場は期待通りでしたが、食事については他の方も書かれている通り、なんとも言い難い感じでした... 不味くはないけど特別美味しいとも思えない様な。北海道だからこそ出来る体験では無かったかなと思ったのでリピートはしないと思います。
Stayed 1 night in Apr 2024
Response from グランドブリッセンホテル定山渓 支配人 中村 on 7 May 2024
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。また貴重なご意見を賜りまして重ねて御礼申し上げます。私共の説明不足がありご期待に添える事が出来なかったのではと存じます。申し訳ございませんでした。当館メインのローストビーフは広大な北の大地で育った十勝ハーブ牛を使用しており、他の食材についても北海道の食材を使うように心がけ、素材を大切に一品を仕上げております。どなたから見ても北海道での体験、となれるように今後も料理に磨きをかけてまいりたいと思います。貴重なご投稿に感謝いたしますと共に、またお目にかかれますことをスタッフ一同心よりお待ち申し上げております。この度はご宿泊誠にありがとうございました。

10/10 Excellent

Takuji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しい。 とても静かで、過ごしやすい。 掃除が行き届いている。
Stayed 1 night in Apr 2024
Response from グランドブリッセンホテル定山渓 支配人 中村 on 7 May 2024
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。お寄せいただきましたご感想より、ご満足の行くご滞在となりましたご様子が伺え、大変嬉しく拝読いたしました。これからも皆様に快適にお過ごしいただけますよう、日々サービスの向上に努めて参ります。再度お会いできますことを、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

WAI HOU

Stayed 2 nights in Feb 2024

10/10 Excellent

Xiaoqin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and tidy, the private bath is comfortable, and the staff is responsible and has a good attitude.
Stayed 2 nights in Feb 2024
Response from Grand Brissen Hotel Jozankei Manager Nakamura on 1 Apr 2024
Thank you very much for choosing Grand Brissen Hotel Jozankei.We would like to thank you again for letting us know that you enjoyed your stay at our hotel.Although our hotel is simple, our guests enjoy our carefully selected cuisine and luxurious use of our own hot springs.We are also glad that you were able to use the shuttle bus conveniently.Although it is a little far away, please stop by our hotel when you come to Japan again.We are also looking forward to the day when we can meet again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 여행으로 1박 머물렀습니다. 딸이 견과류와 갑각류 알레르기가 있어서 미리 메일 보냈더니 식사에 반영해 줘서 맛있는 식사 즐길 수 있었구요. 룸은 정말 깨끗하고 편안했어요. 방에서 보는 경치가 정말 좋아서 온천 즐기면서 창 밖을 보는 시간이 너무 행복했습니다. 새벽에 지하에 있는 노천탕에 갔는데 아무도 없어서 편히 온천 즐겼고, 이 호텔에서 보낸 시간이 모두 만족스러웠습니다. 셔틀버스 예약해서 삿포로 역에서 버스타고 호텔까지 이동하니 편했어요.
Stayed 1 night in Feb 2024
Response from Grand Brissen Hotel Jozankei Manager Nakamura on 1 Apr 2024
Thank you very much for choosing Grand Brissen Hotel Jozankei.We would like to express our gratitude to all the staff for your high evaluation, and we would like to express our sincere gratitude for your continued support.All of our staff will continue to strive to improve our services so that we can provide you with a wonderful time that can only be experienced at Grand Brissen Hotel Jozankei.Next time, please enjoy Jozankei's four seasons and come visit us in a different season.All of our staff members look forward to your next visit.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
施設、温泉は申し分なく、素晴らしいです。 ただ、レストランのサービスを改善する必要があると思いました。全体的には優しいですが、人によってバラバラです。お皿の下げ方が雑だったり、丁寧だったり。朝食の時、外国人の方が子供を連れて、ケーキがないかと果物を切っている方に聞いたら(ビュッフェだったけど、ケーキのサービングプレートは既に空っぽでした。)、目をギロっとしてノー!と冷たく言ってました。次に外国人の方がカヌレはないかと聞いたら、舌打ちをして冷蔵庫からカヌレを出して、サービングプレートに投げ入れました。人で不足なのはわかってますがサービス教育はちゃんとした方がいいかと。 温泉部屋はとてもいいのに、がっかりしました。
Stayed 1 night in Feb 2024
Response from グランドブリッセンホテル定山渓 支配人 中村 on 1 Apr 2024
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。接客につきまして、残念なお気持ちにさせてしまい申し訳ございません。頂戴しました貴重なご意見は、しっかりとレストラン部門とも話し合いを行い今後のより良い宿作りのための、課題とさせていただきます。改めまして、この度はお忙しい中ご投稿いただき、誠にありがとうございました。

10/10 Excellent

Kit Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

SOO YEAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbourhood around Jozankei was absolutely beautiful. A true winter wonderland! The staff was super nice even with the language barrier, I could feel their sincerity and warmth.
Stayed 1 night in Jan 2024
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 21 Feb 2024
Thank you very much for choosing Grand Brissen Hotel Jozankei.We would like to thank you again for your heart-warming comments to our staff. Encouraged by your heart-warming words, we will continue to improve our services to provide you with a wonderful time that can only be experienced at Grand Brissen Hotel Jozankei.We look forward to welcoming you again.

10/10 Excellent

Jiwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
이곳은 정말 고요하고 심신에 안정이 필요한 이에게 제격입니다 이곳에 머무는 동안 주변 천연 환경과 함께 충분한 힐링을 할수 있는 시간이였습니다 유튜브를 tv로 볼수 있는 장점과 개별 온천탕 덕에 피곤한 심신을 수시로 풀수도 있었고 대욕장에 노천탕에서는 담비로 보이는 동물친구도 직관할수 있었습니다 대욕장내 비치된 다이슨 및 각종용품들은 호텔측에 세심한 배려를 옅볼수 있었습니다 2박이상 숙박항 경우 저녁 메뉴가 바뀌는 센스도^^* 다만 기념품삽에 리모델링이. 필요해 보였습니다
Stayed 2 nights in Jan 2024
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 21 Feb 2024
Thank you very much for choosing Grand Blissen Hotel Jozankei.We are very pleased to read your comments as we are particular about the facilities and services we provide.Jozankei has four distinct seasons and we are sure that you will enjoy your stay in any season.Thank you very much for your valuable feedback.We look forward to seeing you again for sure.

10/10 Excellent

Hoi Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便,配套充足
Stayed 2 nights in Jan 2024
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 21 Feb 2024
Thank you very much for choosing Grand Blissen Hotel Jozankei.We are very happy to read your comments and thank you for your high evaluation.Please come again in a different season.We look forward to welcoming you again.

10/10 Excellent

Soo Yeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고에요
객실 안에 온천탕이 있어서 정말 좋았어요. 잠옷이랑 내부에서 입을 실내복을 매일 갈아줘서 정말 깨끗했어요. 식사는 부페식은 아니었고 매일 바뀌었는데, 알러지 관리를 철저히 해서 정말 세심하게 신경써주시는 느낌이었어요. 리모델링한지 얼마 안돼서 그런지 다 깨끗하고 새것 같았습니다. 정말 좋았어요!
Stayed 4 nights in Dec 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 21 Feb 2024
Thank you very much for choosing Grand Blissen Hotel Jozankei.The entire staff would like to thank you for your high evaluation of our hotel and we are very proud of you.All of our staff will continue to strive to improve our services so that we can offer you a wonderful time that you can only experience at Grand Blissen Hotel Jozankei.Please come back next time to enjoy the four seasons of Jozankei in a different season.We look forward to welcoming you again.

10/10 Excellent

Jaegyeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JINSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새로 리뉴얼해서 깨끗하고 방도 넓어요. 료칸도 평일은 사람이 거의없어서 혼자썼어요.
Stayed 1 night in Dec 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 5 Jan 2024
Thank you very much for choosing Grand Blissen Hotel Jozankei.As most of the guest rooms have hot springs, even on busy days the large bathrooms are often reserved for private use, so you can always have the great outdoors all to yourself.We hope you feel refreshed and relaxed after a long day.We will continue to make every effort to provide you with a relaxing time, so please come again in a different season.All of our staff look forward to seeing you again.

10/10 Excellent

たいせい

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかったです。
Stayed 1 night in Dec 2023
Response from グランドブリッセンホテル定山渓 支配人 中村 on 5 Jan 2024
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。また高いご評価を賜りスタッフ一同感謝申し上げるとともに、大変身の引き締まる思いでございます。心温まるお言葉を励みとし、今後もさらに感動いただけるサービスでお迎えできますよう精進してまいりますので、末永いご愛顧を賜りますと幸いでございます。再度お会いできますことを、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

MAKl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も泊まりたい!と素直に思える場所です。
Stayed 1 night in Dec 2023
Response from グランドブリッセンホテル定山渓 支配人 中村 on 5 Jan 2024
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。再度お越しいただきました際にも「何度も泊まりたい!」と思っていただけるような、感動いただけるサービスでお迎えできますよう精進してまいりますので、末永いご愛顧を賜りますと幸いでございます。またお会いできますことを、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Ichirou

Liked: Cleanliness, staff & service, property conditions & facilities
新しくて清潔感あり。スタッフは多少不慣れな人もいたけど、丁寧で好感持てる。伸びしろあり。また来たい。
Stayed 2 nights in Dec 2023
Response from グランドブリッセンホテル定山渓 支配人 中村 on 5 Jan 2024
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。快適にお過ごしいただけましたようで、ほっと安堵しております。今後もグランドブリッセンホテル定山渓でしか味わうことのできない素敵な時間をご提供できるよう、スタッフ一同サービスの向上に努めて参ります。次回はぜひ定山渓の四季を楽しみに、違う季節にもお越しくださいませ。またのご来館スタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Ka Lee

Stayed 3 nights in Oct 2023

8/10 Good

PO KAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment is nice, private onsen is large.
Stayed 2 nights in Nov 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 24 Nov 2023
Thank you for choosing Grand Blissen Hotel Jozankei.Our onsen is a luxurious hot spring from our own hot spring and is enjoyed by our guests.We are very happy that you like the environment and the baths.We will continue to strive to provide you with a relaxing stay, so please come back again in a different season.We look forward to seeing you again.

10/10 Excellent

CHIH-TAI

Stayed 1 night in Nov 2023

10/10 Excellent

Ming-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tsz Ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間望出係一整個山頭紅葉,房內風呂舒適,免費泊車。
Stayed 1 night in Oct 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 15 Nov 2023
Thank you for choosing Grand Blissen Hotel Jozankei.We are relieved to hear that you had a pleasant stay at our hotel.The large windows in your room reflect not only the autumn leaves, but also the four seasons of Jozankei at any time of the year!We will continue to strive for the satisfaction of all our guests.We look forward to seeing you again.

10/10 Excellent

Asako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族5人で2部屋×3泊4日滞在しました。 口コミ評価の高いこちらの温泉宿を選びました。創業2年目(だったかな)なので、館内、お部屋は新しく綺麗。大浴場(露天風呂含)+サウナ(2種類)は、とても広々。3人1部屋で、洗面ボール2つ、エキストラベッドを入れても狭くなく大変快適に過ごせました。食事も全て違ったメニューでとてもおいしかった。女性には少し量が多いと感じました。
Stayed 3 nights in Sep 2023
Response from グランドブリッセンホテル定山渓 支配人 中村 on 12 Oct 2023
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。当館でのご滞在をお楽しみいただけましたご様子を、お寄せいただきましたご感想よりお伺いすることができ、何より嬉しく存じます。私どものホテルは、2021年にオープンし、こだわりの料理、自家源泉の温泉を贅沢に使用し、お客様に堪能して頂いております。お部屋やお風呂、食事をお気に召して頂きとても嬉しい限りです。冬の雪景色を見ながらの温泉はまた、違った感動を与えてくれます。定山渓に来るときはぜひ当館にお立ち寄りくださいませ。また、お会いできる日を楽しみにしております。

10/10 Excellent

YOUNGGUL

Stayed 1 night in Sep 2023

10/10 Excellent

Takahiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Shigeyuki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
2年前にできたホテルなので大変綺麗で快適でした。家族4人で泊まりましたが露天風呂付き和洋室で広さも十分でした。ただ、事前の問い合わせでベッドが4台と聞いていたのですが、二人は布団でした。無圧ふとんで寝心地は良かったです。夕食はメインのローストビーフがくるまでは量が少ないと感じましたが、厚みを選べるローストビーフはボリュームがありソースも色々選べて満足できました。温泉も清潔で、空いていたこともありゆったりと寛げました。札幌からも自動車で小一時間と便利でまた利用したいです。
Stayed 1 night in Aug 2023
Response from グランドブリッセンホテル定山渓 支配人 中村 on 23 Aug 2023
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。温泉やお食事にご満足いただけましたご様子をお寄せいただき、重ねてお礼申し上げます。ご家族の皆様にも、当ホテルでのご滞在をお楽しみいただけましたでしょうか。また当ホテル自慢の温泉とリブローストビーフをお気に召していただき大変嬉しく存じます。牛肉の部位、スパイス、ソース、温度管理に至るまで徹底的に追求し、毎日時間をかけて焼き上げ、しっとり柔らかに仕上げたシェフこだわりの一品です。また適温状態を保てるよう、目の前でカットし最良のタイミングでサーブしております。四季折々、最高の食材を使用したお食事をご用意しておりますので、ぜひ次回は違う季節にもお越しくださいませ。またのご来館スタッフ一同心よりお待ち申し上げます。

8/10 Good

Shuk Ching

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

MANAMI

Stayed 1 night in Jun 2023

10/10 Excellent

cheung fai richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

kenji

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천
룸컨디션도 좋고 방안에 필요한 것이 다 갖추어져 있어서 불편함없이 지냈습니다. 창문밖으로 보이는 풍경도 이뻐서 온천에 앉아있기만해도 힐링이 됩니다. 저녁 코스 요리도 다른 온천호텔보다 맛이 훌륭해서 즐거운 시간이 되었으며 공간이 넓고 층고가 높아 쾌적합니다. 개인적으로 죠잔케이호텔 베스트 5위 안에 듭니다.
Stayed 1 night in May 2023
Response from Grand Blissen Hotel Jozankei Manager Nakamura on 1 Jun 2023
Thank you for choosing Grand Brissen Hotel Jozankei.There are few buildings in the vicinity of our hotel, making it the perfect location for you to experience the four seasons of Jozankei.We are happy to hear that you enjoyed our original course meals, such as roast beef with Tokachi herb beef, prepared by our first-class chefs using Japanese, Western, and Chinese ingredients.We are very happy to hear that you enjoyed our original course meals prepared by our top chefs, who are committed to providing the best service in the Jozankei area.Again, thank you very much for your kind review.We all look forward to seeing you again.

10/10 Excellent

KYOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても、対応のよいホテルです
アレルギーの対応、ありがとうございました。 年老いた両親を連れての温泉一泊旅行でしたが お部屋の広さ、客室のお風呂、ごはん…とても良かったです。 ただ、目が悪く…耳も聞こえない 母には客室までがエレベーターから遠くて 近くをリクエストしなかったことを反省しました。 また、娘とお泊まりに行きたいと思います。
夕食は、コースで和洋中…👍です。
量をchoiceできます。
Stayed 1 night in Mar 2023
Response from グランドブリッセンホテル定山渓 支配人 中村 on 6 Apr 2023
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。ゆっくりとお過ごし頂けたご様子で大変嬉しく存じます。エレベータからお部屋が遠くなった事、大変だったかと存じます。お部屋タイプによってはエレベータより少し離れてしまう事が御座います。ただエレベータから遠い部屋は、景色が他よりも自然に近くお勧めのお部屋である事もございますので、次回ご宿泊の際はご相談ください。お客様に合ったベストなお部屋をご案内したいと存じます。お食事のアレルギーに関しましては、出来る限りの対応を今後も行って参りますので、季節を変えてまたお越しいただければと思います。また、必ずお会いできる日を楽しみにしております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

MASAYOSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗で快適。
大変快適に過ごせました。
Stayed 1 night in Dec 2022
Response from グランドブリッセンホテル定山渓 支配人 中村 on 19 Jan 2023
この度は、グランドブリッセンホテル定山渓をご利用いただき誠にありがとうございます。ご滞在をお楽しみいただけたご様子に、大変嬉しくコメントを拝読させていただきました。綺麗で快適という言葉をこれからも皆様に仰って頂けるホテルであり続ける様に邁進いたします。またのご来館スタッフ一同心よりお待ち申し上げます。