Bed sheets
Check availability

Reviews of Tabist Sasebo Palace Hotel

3 out of 5
Tabist Sasebo Palace Hotel
Tanigou-cho 4-14, Sasebo, Nagasaki

Reviews

7.0

Good

Rating 10 - Excellent. 30 out of 207 reviews" "
Rating 8 - Good. 73 out of 207 reviews" "
Rating 6 - Okay. 73 out of 207 reviews" "
Rating 4 - Poor. 18 out of 207 reviews" "
Rating 2 - Terrible. 13 out of 207 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Hironori

Liked: Staff & service
Enjoyed 1980’s style.
Stayed 3 nights in Mar 2024

6/10 Okay

justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated. Beds very low to the floor
Stayed 5 nights in Oct 2023

10/10 Excellent

S. Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

yosvany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean friendly very helpfull staff.
Clean hotel fairly close to activities and Sasebo Naval station.
Stayed 2 nights in Apr 2023

6/10 Okay

PIYUSH

Property is little old.
Stayed 2 nights in Apr 2023

8/10 Good

Andrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Naveed

Stayed 1 night in May 2022

10/10 Excellent

Clarence

Stayed 27 nights in Mar 2022

8/10 Good

Vincent

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really easy too book and Very nice personal working on the property.
Stayed 1 night in Dec 2021

6/10 Okay

Jason

Liked: Staff & service
Really hard beds, good for some not for all.
Stayed 2 nights in Dec 2021

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially appreciated the helpfulness and friendliness of the staff at the front. I had read very critical reports, and almost didn't book with them. My experience was very different. This time, I stayed 3 nights. Hereafter, this hotel will be my first choice when I have future work in Sasebo. I did not try the morning breakfast this time, but will next time. I am an American, 89 years old, and somewhat handicapped. Without being asked, the staff reached out to help many times. While I am fluent in Japanese, they seemed ready to use English.
Stayed 3 nights in Dec 2021

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor WiFi connection,made it hard for me to contact my families
Stayed 6 nights in Nov 2021

10/10 Excellent

Shuai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic with great service.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Uncomfortable bed made it difficult to sleep.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime I live in or visit Sasebo, my very first choice is Sasebo Palace. Very curtious and respectful staff that are very professional towards guest. Very good rates for the amenities and services offered. Really can't beat the deal here. I have searched and can't find better in Sasebo!
Stayed 8 nights in Dec 2020

8/10 Good

Jack

Stayed 8 nights in Dec 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very horrible hotel. The walls in every guest’s room is dirty and old. And the bed is too low. The pillow is uncomfortable. And the shower supplies are not good. Restroom is dirty.
Stayed 2 nights in Dec 2020

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Jean yves

Liked: Cleanliness, room comfort
Sasebo escapade
internet was really slow, the room is comfy but the hotel is dated
Stayed 1 night in Feb 2020
Response from OYO Customer Excellence Team on 12 May 2020
Thank you for your stay with us. However we are sorry for the slowly internet . We will strive our best to improve the service and facilities from the given reviews. Thank you for your review. We hope we see you next time.

8/10 Good

Lee, Brooklyn, Iowa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff. Quite neighborhood.
Stayed 1 night in Feb 2020
Response from OYO Customer Excellence Team on 17 Feb 2020
Thank you for choosing to stay with us for your trip. We are glad to hear that your stay with us has been a good one. We strive to make our future guests' stay a memorable and enjoyable one. We certainly look forward to delighting you once again during your next stay with us!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from OYO Customer Excellence Team on 17 Feb 2020
Thank you for leaving us a review. We look forward to your next stay with us!

2/10 Terrible

VGP

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had never stayed in a hotel/inn that is too smelly like this property. They have to be more conscious about the odour of their floor and the sleeping foam. Highly not recommended.
Stayed 2 nights in Oct 2019
Response from OYO Customer Excellence Team on 18 Nov 2019
Thank you for choosing to stay at our hotel. We are sincerely sorry for not being able to meet up to expectations regarding the cleanness and deodorization of our hotel. We take in all our guests' comments and review seriously, and we will strive to improve based on your comments and reviews. Once again, we are sincerely sorry for not being able to make you feel satisfied with our service and facilities during our stay, but as we try to improve. Last but not least, please allow us to thank you for leaving us a valuable review for us.

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from OYO Customer Excellence Team on 24 Oct 2019
Thank you for your review. Your review and comment are valuable to us! We are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from OYO Customer Excellence Team on 24 Oct 2019
Thank you for your review. Your review and comment are valuable to us! We are looking forward to seeing you again.

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from OYO Customer Excellence Team on 26 Sept 2019
Hi, Reza! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, OYO Customer Excellence Team

2/10 Terrible

Chirdpan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Helpful service do anything you ask. Clean whatever mess you have.
Stayed 3 nights in Jun 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Get Non-Smoking if you can
The first thing I need to mention is we stayed in a smoking room and it was only because it was the only room I could find that was within our price range. The room even after cleaning, completely smelled of smoke and it would get better or worse depending on our neighbors. The room itself wasn't too bad but it had seen better days with stains on the carpets and lamp shades. The bed was nice if you don't mind it being hard and the sheets + comforter were comfortable. The room isn't very big, which contained 2 beds, a nightstand, and a long table. There is a hanger space when you enter the room on your right and a small bathroom in front the door. In all honesty, my family spent as little time in the room as possible. The bright side of this stay was really the service and hospitality of the staff. They were all wonderful and a few even spoke very good English. Can't say enough about how nice the staff here were! Breakfast here was nice if you opt into it but fair warning, it is very Japanese. Breakfast consists of pickled veggies(not a fan), rice, miso soup, fish (cold), soft scrambled egg (cold), and a natto mixture I did not touch(not a fan). I thought it was great but my wife and daughter were not fans. They were very appreciative though that the hotel provided drink coupons each day that could be redeemed for tea, juice, beer, or wine, which was very nice. Overall, if you need a good, cheap place to stay, this will do it if you can get a non-smoking room.
Stayed 4 nights in May 2018

8/10 Good

Diane

Liked: Cleanliness, staff & service, room comfort
Snowing in Sasebo
Being in Japan, the language barrier can be exhausting. However, the Japanese are always willing to meet you half way with either Google Translate, or phoning a translator. Such was the case when I checked in. They were very welcoming, warm, and overall very helpful. This was just an overnight stay. I didn’t need anything fancy. I will say, the bed was uncomfortable as was the pillow but it wasn’t the room that mattered. I would stay there again, for the convenience, and overall location of this hotel.
Stayed 1 night in Jan 2018

8/10 Good

Elisa

Liked: Staff & service, property conditions & facilities, room comfort
Thanks
Nice stop for Sat, 12 min walk station. Reasonable price.
Stayed 1 night in Nov 2017

8/10 Good

サキコ

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Jiro

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

IROHA

Travelled with group
1000円も払って食べる朝食ではない。近くのマクドに行けば良かったなと思った。枕は硬い。まぁでも安いししょうがないかなって感じのホテル。2回目はないです。
Stayed 1 night in May 2024

6/10 Okay

Soujin

Stayed 1 night in May 2024

6/10 Okay

あきつぐ

Stayed 1 night in Apr 2024

8/10 Good

kenji

Stayed 3 nights in Mar 2024

6/10 Okay

せつこ

Stayed 1 night in Mar 2024

2/10 Terrible

???

Travelled with group
Disliked: Amenities
中からの施錠がチェーンのみでセキュリティに不安あり
Stayed 1 night in Mar 2024

8/10 Good

けい

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブルに、そして快適に泊まれました。 ありがとうございます。
Stayed 1 night in Mar 2024

6/10 Okay

タカヤス

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

MASATO

Business traveller
Disliked: Amenities, property conditions & facilities
清掃スタッフさんは良かったけど、受け付けスタッフさんが、あまり良く無かった
Stayed 2 nights in Jan 2024

8/10 Good

Teruhisa

Stayed 1 night in Dec 2023

2/10 Terrible

??

Travelled with family
Disliked: Staff & service, property conditions & facilities
接客最悪。
Stayed 1 night in Dec 2023

6/10 Okay

mitsuki

Stayed 1 night in Dec 2023

2/10 Terrible

Seiichi

Stayed 1 night in Dec 2023

10/10 Excellent

しょうこ

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

djamila, AULNAY SOUS BOIS

Liked: Cleanliness, staff & service
L’hôtel est un peu vieillot. Il mériterait un petit lifting. J’avais une chambre au bout du couloir et le wifi ne fonctionnait pas. J’ai du me mettre dans le couloir pour le capter. Sinon hôtel fonctionnel, les serviettes étaient de très bonne qualité.
Stayed 3 nights in Dec 2023