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Reviews of The Cliff Lipe

3.5 out of 5
The Cliff Lipe
69 M.7, T.Koh Sarai, Sunset Beach, Satun

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 67 reviews" "
Rating 8 - Good. 21 out of 67 reviews" "
Rating 6 - Okay. 2 out of 67 reviews" "
Rating 4 - Poor. 6 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts, beautiful rooms, accommodating staff. We loved our stay at the Cliff Lipe!
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Stay!!
Oustanding. Excellent location with beautiful views, private beach and excellent accommodation. The staff here are amazing and go above and beyond to make you feel welcome
Stayed 4 nights in Dec 2023

10/10 Excellent

Shin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pick up from arrival, welcome drink, good breakfast, beach bungalow vibe with AC, next to Forever restaurant which has great vegetarian options! Private beach almost empty in mornings but can get busy in afternoon as they advertise to people not staying at hotel. Smile was awesome and got me an in room massage. Love the staff
Stayed 4 nights in Jan 2023

8/10 Good

Dug

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

4/10 Poor

Robbie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Jacuzzi Ocean View - Would Recommend
We stayed in the Jacuzzi Ocean View Suite. What you are paying for is the view - and It is incredible. Looking out onto the crystal clear waters from your bed is quite magical and It's the best view we've had from a hotel during our travels. The room itself is very nice, clean and comfortable, with good air con, however note the bathroom is open to the outside so that can be quite hot and humid. There is a small private beach which is nice and quiet and they offer free kayak and snorkel equipment for you to use. What was lacking was the extra touches. The room we were promised via email prior, was no longer available. The staff although very friendly, spoke very little English, so most requests were left with a blank look, even requesting the free shuttle bus back (written in english on a sign) was confusing. We were charged extra items upon checkout and also the first key to our room didn't work. Distance to the walking street is further than expected. All of these are minor issues, but I raise them only because of the price of the room. I would definitely recommend this place to anyone for the views alone. Koh Lipe is a very small island and this is a great option for a romantic trip.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Beautiful location. Great breakfast. Awesome snorkelling. No television to watch sports or news is hard.
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The front staff no communication and very bad services. They did not inform clearly information or options for the customers. Only reaturant 's staffs and beach staffs have good service mind. Cleanliness of the room not so good, after they made up the room not checked peoperly still left used towers in the room and never fiiled up the new tower. It was under my expectation for Lipe trip this time.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2020

10/10 Excellent

Dean

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at the Cliff Lipe! We loved: 1) Food! Breakfast is included and is delicious. 2) Beach: is very private. Only a handful of people all throughout the day on the beach. 3) Snorkelling: there are a lot of fishes/coral reefs on their beach 4) Staff: SO friendly and they take care of you to make sure everything is good. Charlie is the best 5) The view from the resort is amazing A few things to note: 1) It is a bit of a walk from the walking street. The distance is not too far, but walking in the 35 degree weather made it a bit harder. But the resort is a short walk to Pattaya beach 2) We stayed in the Deluxe room (one that didn't have a private pool). The resort itself does not have a pool. Overall, we had a great time here and would LOVE TO GO BACK!!
Stayed 4 nights in Jan 2020

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Paradise
Stayed 7 nights in Dec 2019

6/10 Okay

Dwayne

Liked: Staff & service
Mosquito island
I think this review is for koh Lipe in general, it is pretty much mosquito infested at the best of times and since the island is so small there is very little to do here in the low season. The staff here were amazing, friendly, and very helpful. There were some problems with my room, namely the safe did not work and had to be replaced and the bathroom roof leaked which shorted out the bathroom light. Be aware that everything on the island cost at least double what it does anywhere else in Thailand seemingly. Also getting to and from the island is a bit of an ordeal.
Cliff Lipe
View at Cliff Lipe
Deluxe room bathroom
Deluxe room entrance
Stayed 1 night in Oct 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Amazing from arrival until check out. Great service. Friendly, helpful staff. Spacious, comfortable, clean room. Superb view. We loved it.
Stayed 3 nights in Sep 2019
Response from The Cliff Lipe Resort on 14 Oct 2019
Thank you for your valuable review mr. Colin. It's our pleasure that you choose to spend your holidays time and to stay with us. We hope that you pleased with our facilities, services and staffs. Stay well and hope to see you again. Best Regards.

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who were ever ready to assist.
Stayed 4 nights in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax on Lipe
Great place. Perfect location on a private beach in quit area but easy to get back to walking street and sunrise beach whenever you want.
Stayed 1 night in Apr 2019

8/10 Good

Arnaud

Liked: Staff & service, property conditions & facilities, room comfort
Peaceful gateway away from the crowd
Strengths: - Very friendly and welcoming staff - Amazing view from the villa (pool villa) and the restaurant area - Quite private beach ideally located to enjoy the sunset - Complimentary snorkeling and kayaking equipment - Nice music playlist at the beach and restaurant areas - Pool villa #2: comfortable bed, nicely designed bathroom and huge terrace To be improved: - Pool villa #2 lacks of privacy. I would recommend to further hide the private pool from the path to the restaurant area - Pool villa #2: bedroom a bit small
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly and helpful staffs from picking up at boat arrival to departure at boat pier
Stayed 3 nights in Jan 2019

10/10 Excellent

Jayden, Penang, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel by the beach Complimentary transfer to walking street in the evening Friendly staff Nice view Canoeing and snorkeling is included Highly recommend
Stayed 3 nights in Dec 2018
Response from the cliff team on 2 Jan 2019
Thank you and hope you will come back with us in the future.

8/10 Good

heng

Liked: Cleanliness, staff & service, room comfort
The hotel need to upgrade the maintenance and the beach need to do some cleaning
Stayed 1 night in Nov 2018
Response from thecliff on 19 Nov 2018
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Romantic Sunset
Incredible nice sunset, good food, friendly service, team ( especially Charlie ) always customer focused, only negative was the fact that some facilities didn`t work such as cold water for the bath and the light up of the pool.
Stayed 4 nights in Oct 2018

10/10 Excellent

Bobo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome environment
Very nice sea and sunset view at the restaurant and beach bar of the cliff.. Very good service and great smile from the staff..
Stayed 1 night in Mar 2018

8/10 Good

AI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relaxing
The surrounding of resort is really beautiful and tranquil. I am very impressed by the staff; they are very helpful, warm, spontaneous and service minded. Breakfast and room service are good. I really really enjoy my stay here and had a memorable holidays ! Would definitely come back again !
Stayed 2 nights in May 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
terrible, not worth paying so much
bad experience, disappointed with their facility.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Grace, Madison, Wisconsin, U.S

Disliked: Staff & service, property conditions & facilities, room comfort
The Cliff on Ko Lipe Island
It was a great room view of the sea and the harbor. But queen bed was actually full size bed. There's no night stand/draws to put your things. After two days, we discovered room windows could not be locked. 1st day we got there, hot water heater didn't work. They got service to replace it (but you were in room while worker's working, he had to turn off the air con while he's on it. It was 90F). Then TV set didn't work, which they said it would take 15 days to fix. So we settled to watch 3 out-dated DVD movies. The beach is small but very private, with a little Tikki bar,beach floor mats, kayak,life jackets and snorkeling gadgets.You don't get the sun rises but you have good sunset view. The staffs for food service were very nice; restaurant's open deck has a great view. But after 8pm nobody answered the phone. There seemed only a few people stayed at the hotel when we were there. Front desk personnel were cold, for amenities we supposed to get, they just kept saying "I'm sorry"..., nothing's done for it. Its location is far from the main drag, but you could walk down the hill, walked 5 min on the beach to get to the main street. When we moved out, I forgot my Google phone charger by the bed.I emailed them right away after we settled in a different hotel, emailed twice, showed up at their front desk asking for it, they kept refusing to look for it, and even get annoyed...!

8/10 Good

Melissa, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Switched to their sister hotel The Breeze
The Cliff contacted us the week of our travels and informed us that we'd have to move our lodging to their sister hotel called The Breeze on Koh Lipe. Initially we were very disappointed as we were very much looking forward to staying at The Cliff. In the end, we came away satisfied as they reimbursed us the difference in cost along with a free sunset dinner at The Cliff, which was very nice. Their sister location The Breeze was conveniently located 1 minute walk from the beach and also close to Walking Street. The service was superb and the room was clean. The one area that needs improvement was that the free wifi connection at The Breeze would not work from our room location, only from the lobby area. All in all I would definitely come back to stay at The Breeze as the room was very comfortable.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing as described in the Beach Side Ocean Room
On arrival receptionist asked us what took as so long to get to the resort, no very welcoming person. We got to the room which wasn't cleaned, there was dust everywhere, dirty shower with almost no water pressure. In the room there was a dump on the walls. One of the blinds was broken and we have been told that they might be able to fix it the next day??? That is what you get for a room which costs over £100 a day... Also, the light outside on the balcony wasn't working... The room was located next to the toilets and the smell was really unpleasant. We decided to have some food in the restaurant and it was really overpriced and not nice at all. I think it was the worst green curry I had in Thailand. We were very disappointing with the place and left the next morning. We decided to go back to our previous resort. Overall, we have stayed in many places in Thailand, and we have never experienced something like that resort.
Dirty Bathroom
Shower
Room

8/10 Good

JOHN, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Thanks to Jeep & Char for nice service!

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bello lugar.. Bonito hotel.. Pero mal cuidado
Lugar precioso.. El personal muy amable.. El hotel en mal estado.. Y con construcción.. Los cuartos grandescon vista al mar son bonitos.. Hay otros cuartos con vista a la calle interior sin privacia.. Y sin vista.. Y son la mayoría.. Los cuartos pequeños son muy malos
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Passez votre chemin
Nous avons réservé via hôtels.com.pour 2 adultes et un enfant de 10 ans. A notre arrivée, on nous annonce que nous devons payer un supplément de 1500 baths pour un lit supplémentaire, en plus des 20 euros déjà payés lors de la reservation! Nous avons refusé. Un lit supplémentaire nous a été mis à disposition gratuitement compte tenu de notre réclamation. Celui ci était un vulgaire matelas en piteux état posé a même le sol sur un tapis dans un état de saleté plus que dégoûtant ! L'état général de chambre n est pas à la hauteur du prix appliqué : salle de bain sale et très rudimentaire (pas de bac à douche ni de rideaux comme dans un hostel), la tête de lit est trouée et a été rafistolée avec du scotch, les draps sont troués etc etc En cas de mauvais temps, le petit déjeuner est servi au bar où la climatisation est constamment branchée a une température digne du pôle nord et les plats servis sont sans aucune saveur avec un choix très réduit. Notre expérience est en chambre de luxe vue jardin. Il semblerait que les autres hébergements soient dvun tout autre standing Bref, un séjour à oublier
Stayed 2 nights in Oct 2023

10/10 Excellent

svanhild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joli séjour
Très joli hôtel avec différentes terrasses surplombant la mer Personnel charmant Attention pas de piscine en dehors des piscines privées de certains hébergements (c'est un peu trompeur lorsqu'on voit les photos de l'hôtel) Kayak et paddle à disposition Restaurant très joli mais un peu couteux Un peu à l'écart des endroits animés mais assez facile d'accès à pied des principales plages et de la walking streer Joli bungalow décoré avec goût
Stayed 3 nights in Jan 2023

10/10 Excellent

Namhyuck

Stayed 1 night in Dec 2022

8/10 Good

Marco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ci tornerei
L'hotel è nella zona più incontaminata e tranquilla dell'isola con una piccola spiaggia privata sul tratto di mare a mio parere più bello di koh lipe. A nuoto o in kayak in pochi minuti si raggiungono le poche calette isolate lontano dai resort. Avevo un bunglow garden de luxe con bagno alla maldiviana, arredamento tipico thai, veranda con divano e veranda con amaca. Tutto immerso in un giardino lussureggiante e curato. La colazione, come spesso accade in Thailandia, non è perfettamente aderente ai gusti europei (assomigliano a quello che per noi può essere un pranzo) ma fatta sulla terrazza a picco sul mare è ottima. Il ristorante per la cena è ottimo con prezzi di poco superiori alla media. Il personale è molto gentile e disponibile, attento alle esigenze degli ospiti. Per raggiungere pattaya beach c'è un percorso alternativo alla strada principale molto semplice: 15 minuti di passeggiata e si arriva in walking street. E' stato un soggiorno molto piacevole e se tornassi a koh Lipe, tornerei al Cliff Lipe senza dubbio.
Stayed 6 nights in Feb 2020

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service
Amazing but...
So, this is a difficult hotel to rate. The hotel itself (location, surroundings) is amazing! Even though there was other hotels close by you did not notice them at all! The restaurant and bar had an amazing view and the private beach with snorkelling (as a guest you can borrow gear, towels and kayaks for free) is one of the best beaches in Koh lipe, no longtails + not a lot of people since the hotel is quite small! The staff in the bar/restaurant and down at the beach bar were super helpful and very nice! The distance from walking street was actually a plus for us, the hotels at Pattaya and sunrise felt cluttered and no possibility’s of snorkelling! The “cabs” were super easy and great with a fixed price (50 bath per person). The hotel also offered free shuttle at appointed times in the evening. Our issue with this hotel was the cleaning and the room. Things were not refilled when they cleaned, cleaning was making the bed and if we were lucky - a new toilet roll. We had to ask for both toilet roll and shampoo/shower gel which feels like it should not be an issue. The water in our bathroom ran out a couple of times and when we told we felt that there was a lack of communication from the front office - but is might have been a language barrier. All in all this hotel is amazing much thanks to the location and beach and if they improve the state and cleaning of the rooms it would be even better!
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

2/10 Terrible

Thor Gunnar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Styr unna - avbestill
Ikke rene hotell tøfler
Ikke rent bad
Ikke rent sengetøy ved ankomst
Ikke rent sengetøy ved ankomst
Stayed 5 nights in Jan 2020

10/10 Excellent

ALEKSAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが一生懸命働いていたし、フレンドリーで、よく話しかけてくれ、快適に過ごすことができました。 ビーチにウッドデッキがあり、とても快適でした。 タイ人のお客様が多く、マナーが良くて静かでした。 シャワーヘッドが、もう少し水圧の出るものであればいいなと思いました。
Stayed 3 nights in Jan 2020

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Henrik

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2019

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view.
Pool villa is Amazing!
Stayed 2 nights in Dec 2019

4/10 Poor

philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
une arnaque ?
A éviter, une total déception excessivement cher pour rien.
Stayed 3 nights in Dec 2019

10/10 Excellent

Ruen-Tian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019