Granite Falls Hotel Guide - Sawmills Town Hall hotels in Granite Falls, United States of America.

"Clean, quiet rooms, good shower."

"The room we initially checked into had a broke door that could be opened by simply pushing the door. But Sky , the woman working the front desk immediately switched our rooms and all was fine! Great customer service by the way!"

"Room was great comfy beds. The air worked. Everything was clean."

"Great service "

"The pros - the room was spacious and clean; there was a large refridgerator, a microwave and a mini stove; the parking area was well lit; and the bed was comfortable. The morning clerk was friendly and professional on day two. The cons - The evening clerk was incredibly rude. I even asked him why he was speaking so rudely to me. He raised his voice because I asked him why he wanted $10 in cash. He kept repeating the single word "deposit"; however, I paid in advance. If it were for incidentals, there was no sign stating so, and it wasn't on their website. The room only had two very small pillows on each queen sized bed, there was only 2 sets of towels but I booked the room for 3. There wasn't shampoo, conditioner, or a hair dryer. Thankfully, there was a Walmart across the street. When I checked out the rude man was working again - he didn't speak when I entered the lobby, I offered him my room card, he didn't speak at all. He didn't thank me for staying there or wish me a nice day. These a the very basic expectations of customer service. I will not stay at this property in the future."

"Very comfortable and convenient to downtown. Breakfast would have been nice."

"Did not have the room I reserved but manager corrected the situation."

"Everything was great. The only problem was the room was not cleaned properly. Dust, crumbs on floor and desk was there all the days. Usually I clean the crumbs I make off the desk but wanted to see if they would vacuum the ones on the floor. They didn’t. "

"Quality Inns are generally hit or miss, this one was slightly above average. Seemed clean, plenty of reasonably lit parking. Short walk to 4 or 5 eating places. Room furnishings were old and worn, the door had large gaps. Bathroom was quite nice compared to the sitting area. The room price made it acceptable. "