Schenevus Hotels

"Booked a room for my brother that was passing through whose car broke down on his way to New York. The receptionist treated him poorly. First negative interaction upon check in I was on the phone with him assisting with booking. I said wow shes rude and she yelled what did she say. Basically eavesdropping. Due to being a last resort. I booked him a room for 2 nights. He decided to leave a day early. So PAID for. Because the uber drivers both canceled he then had to wait for a taxi. So, unexpected situation he was waiting in the lobby and she was kicking him off the property and speaking down to him. He said he was going to leave a poor review and I entirely agreed. She said back to him he's not the one who paid so his review doesnt matter. It sure does! Anyone staying is a customer and should be treated as such. Kicked him out when it was literally snowing when he was just sitting there! No excuses for this behavior. The front desk receptionist needs to take a courtesy course."

"Outta"

"The room was clean when enterred and iot was cleaned evert day to our complete satisfaction.There was no need for a/c as it was in the 20's and 30's, but the room was very comfortable."

"Our stay was excellent. The hotel is very clean and modern. Jerry at the front desk was very warm and kind and went out of his way to accommodate us. We were staying for a friends funeral and Jerry’s kindness made the experience nicer. I highly recommend."

"Very quaint hotel with a fascinating history dating back to 1843. Sabrina, the manager/owner was cordial and gracious in every way. She could not have been more helpful in getting us settled in. It was a wonderful experience and I would recommend it to anyone. Beautiful setting on the lake.."

"Very nice! on the weekends, breakfast should be avaliable until 10:30am. 10am was too early for some, I noticed. "

"Not impressed at all "

"So glad they are open and thriving! Great staff. Comfy and clean rooms. Yummy breakfast."

"good"