Search Apartments in Schoenau im Schwarzwald

"Great staff and location but the hotel decor was very dated. It’s in desperate need of modernisation "

"We booked one of the best suites (508 I guess). I am a Gold Member of hotels.com I have been there guest more than 3 times in the last 6 years, always booking the best suites. Actually very nice memories with my daughter there. This last time I unfortunately left my solar power-bank when we left. I immediately called the hotel. After a few hours they told me that they had found it, and that it would be stored in the lost found box. It would be stored for 3 months. I have been there since three times asking for my power-bank and they say, they have seen it (even told me it was a black solar power-bank) but they no longer have it. What kind of answer is that? So ADVICE. Don´t forget your valuables there, cleaning might find them, but in the reception they will get lost! Very sad! "

"Clean comfortable room near train station at good price point."

"Great hotel! "

"Saubere"

"Big pleasure "

"Sehr nett und guter Service"

"When i asked for toothbrush ,and sewing kit through the phone the lady answered me exactly go and bring for your self from the reception, i told her i am unable now to go down she said you to have to collect it by yourself self we dont have anybody to bring it to you. When i went down she didnt find and said wait i will send it with someone, she even didnt say excise me or sorry for that. Stuff was very bad, taught unfriendly "

"Room was grrat but their bottle water policy on checkin is rubbish. "