Santa Elena Hotel Guide - Sector Murciélago hotels in Santa Elena, Costa Rica.

"The staff were really friendly, and the place was spotless"

"The staff was great . Jose was really helpful. The food was great too"

"The staff were super friendly, the food was amazing, and it was an awesome place to bring the family "

"Very clean room and staff very kind"

"The housekeeper Ana was the exceptional part of my stay. She went above and beyond as a housekeeper. I’ve traveled the world and stayed in 100’s of hotels and resorts. I’ve never had such great service out of one single person. If she isn’t the boss, she should be. In real life outside of vacation I run a crew of 100’s of people. Give that woman an crew and have her train them on EXACTLY what to do! She’s the one! I recognize leaders in their field when I see them. She’s the leader! We had a great stay at the resort, thank you to all who work there"

"From the location to the comfort and cleanliness, everything was top notch"

"Awesome "

"No complaints about anything. Stunning location, very comfortable, and the pool, hot springs and mud bath were next level. "

"There is the buffet and snack bar. Snack bar is not open for dinner, its the steak house then. We ate most meals at buffets, and while small, food was not too bad! Snack bar does have made to order burgers! Oriental and italian were great with great atmosphere! You do have to go to the front desk to make reservations. We did premium so did get premium lounge which had better alcohol, and had room service which we did once. Drinks were only okay. We could not find a good margarita all week, anywhere! Tried both white and red wine which were both good, and loved the Imperial beer! While old, it’s beautiful and quaint. Lots of walking, but there’s also a shuttle running all the time too."