Sedona Hotel Guide - Hotels in Sedona, Sedona, United States of America

"I cannot speak to the amenities since we basically used the resort as a place to crash after a busy day hiking or going out about the town but the staff were friendly and helpful. Great place to stay. Only reason why it isn’t a 5 star recommendation is that the room (studio) was a little more cramped than the picture let on. We usually get a single bed room when traveling without kids and don’t usually feel as cramped as we did this time. Property and room were clean, staff helpful and parking was easy. I’d recommend this resort if you want to spend more money, to upgrade the room."

"We arrived just before the 4:00 pm check-in and were met with a very indifferent response at the front desk. We were told our room might not be ready, given vague parking directions, and had to return later for keys. Our building was also difficult to find. That evening, we discovered the coffee maker was missing a lid and unusable. After calling the front desk, we waited nearly an hour and had to follow up before someone brought a replacement, which they themselves said was “dirty.” No apology was offered. The next morning, the TV in one room wasn’t working because it wasn’t even plugged in. The suite showed noticeable wear, including cracked tile and marks in the shower. When we raised concerns, the response was simply to ask if we wanted maintenance rather than acknowledge the experience. For nearly $1,200, this was very disappointing. Issues happen, but the service and follow-through here fell short. I cannot recommend staying here for the price. "

"Staff at check-in was exceptional. Angel had a smile on his face and was very courteous to everyone."

"Great size studio perfect for our weekend stay"

"The service was exceptional. The grounds were beautifully maintained and the views were incredible. I especially appreciated how quiet it was at night."

"Great location and excellent buffet breakfast. Rooms were good sized and clean. Very quiet too."

"Warning. We will not be returning. Bring your own toilet paper, Kleenex tissues, toiletries, etc. The virtual receptionist was a joke. We could not understand most of the words because the connection was broken and choppy. And it was very obvious they were taking care of several other customers at the same time because their eyes were on multiple other screens. Which also made it take much longer to accomplish the check-in process. Housekeeping was supposed to come each day, but when I called and asked management, they had no answer or explanation except that the housekeeper couldn’t get in the room. Really??? Also, we were locked out of our room by 9 AM on the day of checkout."

"Great stay! Welcoming staff, and a very relaxing feel to the property. The pool area was fantastic for relaxing and the hotel was close to many trails."

"Enjoyed the choice of decor and how the room was laid out. Comfy bed, Keurig coffee machine, safe, bathroom with extractor fan, blackout blinds on all windows and a fridge with ice box nice amenities. Great pool and picnic area with comfy seating."