Seeduwa - Katunayake Hotel Guide - Hotels with Bar in Seeduwa - Katunayake, Western Province

"Room clean, overall level of tardiness elsewhere. Soulless atmosphere. Very slow checkin. Difficulty in accessing room..told to wait until they fixed it. Unnecessary prolonged discussion re airport transfer (we had it written as included). Some noise. Very poor breakfast (compared to other hotels we stayed at). Grounds nice, but dirt area around pool (viz not paved), tired looking room with checked curtains and small vanity area. Location is proximal to airport, however little else surrounding. Amenity of room poor (devices power point location of air con next to one side of bed), air con which blew right onto your face when sleeping). Overall definitely would not return."

"Our first experience of Sri Lanka and historic Galle Face Hotel was outstanding well managed and maintained to high quality. All the staff from reception to pool were amazing so helpful and courteous. The buffet restaurant is amazing Salt water Pool! It is about 50 mins from airport about 3 hours to Sigiriya and Dambulla for the rock fortress. We loved it!"

"Everything was amazing "

"Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective. "

"The first thing I noticed was the courteous and ready to help staff, Taj has large tree covered property with both ocean and city views. I used the buffets styled restaurant offering international food and with more Indian themed food choices. (not surpised there since Taj is an Indian hotel company and at my visit, majority of guest were Indians. "

"There was no spa in the premises. breakfast was average but the staff were helpful. Room conditions also average . Tbh, this hotel needs proper renovation! "

"Excellent, friendly and personal service. Beautiful oasis in the city!!!"