Seguin Hotel Guide - Seguin Crossroads hotels in Seguin, United States of America.

"As others have said some of the rooms are showing wear. The carpet is looking worn and a lot of scratches in the furniture. Having said that our room 412 had an exceptionally clean bathroom and kitchen area. The beds were comfortable and the sheets were great. When my 16 year old and I arrived my husband and mother in law had already checked into our 2 rooms. When I walked into my room it smelled of stale cigarette smoke. I let the staff know but I was too tired to move rooms. I asked they try an ozone clean while we’re out the next day. I should have reminded the staff before I left as nothing was done while we’re out the next day. My husband didn’t notice it and I became nose blind to it. Just smelled every time I returned to the room after being out. Hopefully they will fix it. You would think since our 16 year old was on the reservation they would have given us bedding for the pull out couch. While we were waiting for the sheets we pulled out the couch and there was a huge ugly stain in the middle of it. Sigh… When the staff brought our sheets we told them about it and said we would just let him used the pull out in my MIL’s room. We were super tired and just didn’t want to deal. I really believe with little tweaks this hotel could be so much better. But please replace those pull out couches- just gross. It is in a great location and has a starbucks and a dutch bros right next to it. The rooms were quiet and staff nice. "

"Breakfast area wasn't kept clean although staff was sitting in the breakfast room on her phone. Room was musty smelling on arrival and spiders in bathroom. Was able to get disinfectant spray from front desk to spray the room ourselves. Toilet in room had chain come off and after “repair”, ran continuously. Room 309 definitely needs a makeover. Pealing mirror frame, USB ports in headboard do not work, bed old, mattress yellowing. Linens need to be replaced. Tub dripping constantly. Lights flickering in ceiling. Will not stay at this hotel again."

"Our room was spacious but it needs a good paint job. The baseboards are beat up and dirty. A bit dirty. When you enter the hotel the first thing I saw was how the furniture was super dirty. We had to ring bell twice for someone to come to the counter. The elevator was out of service. Breakfast was too basic and the price per stay was a bit high. We only stayed there because our daughters had a state tournament and the team was staying there. I would not stay there again. "

"A bit of inconvenience upon arrival as our code to open door didn’t work so we had to wait for key to arrive. But the agent was readily available to assist us in resolving the issue. "

"This home is pet friendly, very spacious and welcoming "

"Everything went well, except the ice machine wasn't working"

"Unfortunately we got to the home late at night and were given the wrong address and access instructions were incorrect from the owner. We ended up having to get a hotel room the first night of our stay and after asking for refund we have been ignored. "

"I had high hopes for this property. When we arrived box of trash by door and they picked it up the next day. Floors and carpet nasty had to clean upon arrival. No silverware in home and then was accused of stealing it. The home states it is dog friendly but no fence around yard. Cool looking house but won’t stay again. Very disappointed with reaction and cleanliness of home. Host was nice and responsive but did not listen when I told him state house was in and did not give me any money back due to all the inconvenience. Very offended I was accused of stealing silverware, if he had reliable cleaning staff he would’ve know that it wasn’t there on arrival, also if he got complaints about the homes state he should’ve came or FaceTimed to see. "

"We had a wonderful stay. The house is located at a wonderful location on the river. The home was clean, stocked with everything you can think of, clean and comfortable. There was something for everyone to do, especially since we were a large group. The river was great and well stocked with kayaks, sups and outdoor activities. Jenny was super responsive and it made the stay comfortable and pleasing."