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Reviews of Borealis Hotel

3 out of 5
Borealis Hotel
Efri-Brú, Selfoss, Southern Region

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 137 reviews" "
Rating 8 - Good. 34 out of 137 reviews" "
Rating 6 - Okay. 4 out of 137 reviews" "
Rating 4 - Poor. 8 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist, Roe, was outstanding. Grand welcome, very attentive & friendly. Decor is wonderful, arty. Dinner was outstanding. Grounds beautiful surrounded by mountains with wide open fields. Room was clean & comfortable. Loved the dogs who loved to play fetch.
Stayed 2 nights in Sep 2023
Response from Igor M. on 15 Sept 2023
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed in the dinner and nature.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was extremely quiet, unique and has a pretty scenery. The included breakfast was AMAZING!! They did an absolutely fantastic job with the food. The staff was friendly and helpful. The room was clean.
Stayed 3 nights in Jul 2023
Response from Igor S. on 26 Aug 2023
Dear Kelly,We're so happy that you had a great time at our property! Our goal is to provide our guests with a comfortable and enjoyable stay, and we're thrilled that we succeeded in doing so. Thank you for your kind words, and we look forward to your next visit!Best regards,

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the Borealis Hotel is a gem. It has a very nice sitting area in the main house; the restaurant was good, and the room we had was clean and comfortable. The staff was good and the service excellent. I also enjoyed the fact that the hotel had a bar. I highly recommend this hotel. WBW
Stayed 1 night in Jul 2023
Response from Ivy on 11 Aug 2023
Thank you for staying with us. We are happy to hear that you had a fantastic stay with us, enjoyed our rooms, and found our location convenient for your sightseeing. Your recommendation means the world to us. We look forward to welcoming you back soon. Kind regards,

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A special atmosphere because of antique furniture. Very rich breakfast.
Stayed 1 night in Jul 2023
Response from Igor M. on 4 Aug 2023
Thank you for choosing our hotel and for taking time to write a review!We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience and we work hard to exceed your expectations.We are looking forward to welcoming you back to our Hotel!

10/10 Excellent

Kengo

Stayed 2 nights in Jul 2023
Response from Ivy on 11 Aug 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Hailee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant surprise of a hotel! Gorgeous location, friendliest staff and the dinner is not to be missed!!
Stayed 1 night in Jul 2023
Response from Igor M. on 4 Aug 2023
Thank you so much for your wonderful review. We're thrilled to hear that you had a fantastic experience with us. It was a pleasure to have you as our guest, and we're grateful for your kind words. We can't wait to welcome you back on your next visit. Your satisfaction is our top priority, and we're delighted we could make your stay special.

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
food was amazing and the staff and people were very nice! the area around is beautiful as well with easy access to cool destinations
Stayed 7 nights in Jun 2023
Response from Igor M. on 4 Aug 2023
Thank you very much for your wonderful review on your recent stay with us. We are glad to hear you enjoyed your stay and we really appreciate all feedback. Thank you very much for your stay with us.

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a OK hotel.
Stayed 1 night in Jul 2023
Response from Igor M. on 4 Aug 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious, and gave me ideas for new meals at home.
Response from Ivy on 11 Aug 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Margo

Stayed 1 night in Jun 2023
Response from Ivy on 11 Aug 2023
Thank you for your feedback. We are happy that you enjoyed your stay.

10/10 Excellent

JINHE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and breakfast are very good.
Stayed 2 nights in Jun 2023
Response from Ivy on 11 Aug 2023
With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome and ideal location
We had a wonderful stay at the Borealis. Our hosts could not have made us feel more welcome. The room was clean, cozy and comfortable. The location of the hotel within the Golden Circle is ideal--just 10 minutes from Kerid crater and 15 min or so from Thingvellir National Park. We also enjoyed a very nice buffet dinner in the dining room and a great breakfast in the morning. An extremely convenient place to stay and a great experience with wonderful hosts!
Stayed 1 night in May 2023

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, excellent dinner.
Stayed 1 night in Jun 2023

10/10 Excellent

Keith

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This place is so cute. I loved the dogs on the property. They had dinner which was a life saver since there’s no dining nearby. The room was nice and quiet. Bring your own toiletries as there’s nothing provided. You’ll also need a mask for sleeping since the curtains are not blackout. Overall I’d stay again!

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Dol Bahadur

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

10/10 Excellent

Carrie, Altrincham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly staff, good breakfast and a hot tub
Stayed 1 night in Apr 2023

8/10 Good

Wim

Stayed 1 night in Apr 2023

10/10 Excellent

Soutsakhone, Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the black dog!

10/10 Excellent

Indira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Very clean. Enjoyed it!
Stayed 1 night in Mar 2023

10/10 Excellent

Lisa

Stayed 1 night in Mar 2023

4/10 Poor

Grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was very clean and charming, and I'd like to think my experience was an anomaly, but it was extremely understaffed the night I was there. The same man (who was clearly trying his best, so I don't fault him) seemed to function as front desk receptionist, waiter, and cook. I waited over 10 minutes to check in because the front desk wasn't staffed; it turned out the man was tending to the guests in the dining room. Dinner was also obscenely overpriced for a poorly cooked, dried out chicken breast. Finally, a fuse blew when I was there, leaving me to navigate my room with my cellphone flashlight all night. I also couldn't charge my phone, so I had to keep it on battery saver and charge it in the car the next morning. There was no staff member around at night to ask about the blown fuse, but they restored power the next morning. Overall, a disappointing stay because of staffing reasons. Hopefully they improve on that.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in the area of Golden Circle
Our room was spacious and comfortable. It was clean and well prepared for our arrival. Location of the hotel is excellent, in the heart of Golden Circle so all interesting places are close and to be reached easily by car. Breakfast very good. There is also a hot tub but we did not try it. Staff was friendly and helpful.
Stayed 3 nights in Sep 2022

6/10 Okay

Mary

Travelled with partner
Disliked: Amenities
Cozy hotel but very basic. No TV, black out curtains, wash cloths, bar soap, conditioner, kleenex (just little things I like to see in my room). Had to search for front desk help as he was also the waiter. Checked out day early.
Stayed 2 nights in Oct 2022

10/10 Excellent

JINGWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!
Stayed 1 night in Oct 2022

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great double cabin. Spacious and warm. Comfortable beds. Very nice dinner at a reasonable price. Lovely gentlemen on reception who were very helpful and friendly. Good continental breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

helga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view was a pile of woodplanks. Not really inviting. Otherwise it is a good place.
Stayed 2 nights in Sep 2022

2/10 Terrible

Rayna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself was great but I was double charged by the property and Expedia. Expedia is saying that it was a fraudulent charge not by the hotel but how is that possible when I paid at the hotel lobby and received a receipt from the business? Unfortunately, neither Expedia or the property feel that they need to refund the double charge of 525$ and I had to contact visa to get my money back. Property is nice, but double check your bank statements after your stay here or you might be charged 1000$ dollars for a two night stay.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, and location for the golden circle. Staff very friendly and helpful and food available very good. Would definitely stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms
Close to Pingvellir NP, cute lodge-looking hotel with large rooms ( compared to other similar priced rooms in Iceland). Delicious Large buffet breakfast ( continental breakfast means no hot items, but still many fresh items to choose from). Small hot tub outside. And we saw the Northern Lights!
Stayed 1 night in Sep 2022

10/10 Excellent

HICHAM, long island city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded property. In the middle of nayire. Very friendly staff and good breakfast. A perfect gateway to escape and recharge.
Stayed 2 nights in Sep 2022

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simple, but efficient at what it is providing: a clean, hospitable place to crash for the night. The staff were more than accommodating, and we particularly enjoyed seeing the family-style way the business was run, where the staff were taking care of many things and were personable and friendly. The location is stellar for people with a car to get to many popular sights in Iceland. We enjoyed our stay, and would come back!
Stayed 2 nights in Aug 2022

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iceland trip
This was a fantastic place to stay in Iceland! The place was very clean and the staff was super nice. Good breakfast options as well. Would highly recommend staying here and I would come again.
Stayed 6 nights in Aug 2022

10/10 Excellent

Martin

Stayed 1 night in Aug 2022

10/10 Excellent

Fiona

Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing.
Stayed 1 night in Jul 2022

8/10 Good

lei

Stayed 1 night in Jul 2022

8/10 Good

Sarada kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night and it was pleasant. Nice staff and allowed early checkin. Breakfast was good. Our only concern was the shower in the washroom. Drainage was slow and you literally stand in a pool of water while taking the shower. I think it should not be a big concern if you want to stay at this beautiful place.👍
Stayed 1 night in Jun 2022

8/10 Good

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's good that they provide breakfast... Booked for 3 adults and the room was big enough.. enough space to move around
Stayed 1 night in Jun 2022

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff is very helpful and friendly, and the food was wonderful.
Stayed 1 night in Jun 2022

8/10 Good

EUGENIA

Stayed 1 night in Jun 2022

8/10 Good

Alberta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money excellent breakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenery and quiet accommodations
This place is beautiful! The staff were so friendly and accommodating. Great dinner service and continental breakfast.
Stayed 1 night in Jun 2022

8/10 Good

Dogan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dogan
The family run hotel is in perfect location, rooms made from wood was matching to the nature and quite area. Rooms are decent for family accommodations. Breakfast was also good and enjoyable for starting a long day.
Stayed 1 night in May 2022

4/10 Poor

Ignacio, Boise

Travelled with group
Disliked: Amenities, property conditions & facilities
I liked the location of course. But there was construction going on and the grounds were less than ideal. Not worth the price for one night. NO TV, and no modern amenities. Not even a small fridge.
Stayed 1 night in May 2022

4/10 Poor

Eric

Stayed 1 night in May 2022

10/10 Excellent

Mr G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Country Hotel
Fantastic hotel if you want peace and quiet - no TV - great! Staff were very friendly and extemely helpfull. Food was good and the room very comfortable. Hot tub was great, outside surrounded by snow with great views across the valley. Very good location for exploring the Golden Circle. Would definitely go back.
Stayed 3 nights in Feb 2022

8/10 Good

james

Liked: Cleanliness, staff & service, room comfort
The staff was very nice. The room was adequate. The hotel is older, but okay. The pillows were terrible, but the bed was comfy. Breakfast was good. We overslept but we could still eat. Overall, a good place to stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Stephen

Stayed 1 night in Jan 2022

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we’ve stayed in Iceland! The owners were so friendly and the place felt like home. The beds were comfortable, the food was delicious, and the view from the hotel was incredible. We would definitely come back.
Stayed 1 night in Dec 2021