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Comfort Hotel Sendai West

3.0 star property
Comfort Hotel Sendai West offers travelers a strategic base near public transit, where mornings begin with a complimentary breakfast buffet before city exploration

Choose dates to view prices

Located in Aoba Ward, this hotel offers practicality and genuine hospitality. Guests love the free breakfast buffet, convenient dry cleaning, reliable in-room WiFi, and hassle-free luggage storage. Proximity to public transit makes city adventures easy.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is €43
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 1530 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay and LINE Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Comfort Hotel Sendai West pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Hotel Sendai West?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Sendai West on 31 May 2026 start from €43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Hotel Sendai West?

Self-parking is available for JPY 1530 per night.

What time is check-in at Comfort Hotel Sendai West?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Comfort Hotel Sendai West?

Checkout is at 10:00 AM.

Where is Comfort Hotel Sendai West located?

Located in Downtown Sendai, this hotel is steps away from Aoba-dori Avenue, Asaichi Morning Market and Sendai Ginza Street. Sendai City Tourist Information Center and Mitakisanfudoin are also within 5 minutes. Sendai Station is only a 2-minute walk and Hirose-dori Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 157 out of 371 reviews
Rating 8 - Good. 146 out of 371 reviews
Rating 6 - Okay. 49 out of 371 reviews
Rating 4 - Poor. 16 out of 371 reviews
Rating 2 - Terrible. 3 out of 371 reviews

Reviews

Verified

10/10 Excellent

Chiemi

Liked: Amenities
Great location. A few minutes walk from the station and everything is near by
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Norona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, near the station but quiet, there is convenient store, car rental company and restaurants around.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chookiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Norona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice staff! Walking distance from Sendai station to hotel in 5 minutes, lots of restaurants and big shopping malls around. The hotel provides free breakfast and the room is clean.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Hon

Liked: Cleanliness, staff & service, amenities
Clean room but small .. tight. Great service staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

marilyn

Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Kwong Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, close to the station and providing complimentary breakfast.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

SHINICHIRO

Disliked: Property conditions & facilities
The location is very nice!!!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Victor S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, Money worth.

Good location, comfortable room, superb breakfast.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities
Centrally controlled air-conditioning is terrible. Let you guests decide how warm or cool they want their room.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Pak Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

CHENG-LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities
Regular japanese hotel, breakfast included. The personnel is kind. The position of the structure is good
Stayed 12 nights in Feb 2023
Verified

6/10 Okay

Nai Shun

Property is a bit old
Stayed 3 nights in May 2024
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023
Verified

4/10 Poor

Elle

Liked: Cleanliness, staff & service, amenities
The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Could be better

The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while. The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US. Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.
Verified

10/10 Excellent

chida

朝食がとても良かったです。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Hiroko

Liked: Cleanliness
客室きれいでした。
Stayed 1 night in Feb 2026