"It would have been great had the room been ready upon our arrival. (We were early but expected by the hotel.) Unfortunately I picked up some 'bug' and was running hot. That was compounded by having to wait in the heat for our room. By the time the room was ready, my fever combined with the heat and high humidity resulted in a minor medical emergency for me. The staff were fantastic, and got me to my room where I immediately cooled down and became coherent again. This was absolutely NOT the fault of the hotel, and every worker attended to my needs to ensure I was okay. So kudos to them. However, had the room been ready, this could have been avoided. It was my fault for not recognizing what was happening to me, and then pushing for the room earlier. I'm sure they would have accommodated me, had they known. Once again, the staff were very professional in a situation I (and likely they) had never before experienced. :)"