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Pestana Troia Eco-Resort & Residences

Photo gallery for Pestana Troia Eco-Resort & Residences

Featured image
On the beach, white sand
On the beach, white sand
On the beach, white sand
2 outdoor pools

Overview of Pestana Troia Eco-Resort & Residences

Pestana Troia Eco-Resort & Residences

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Gym
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Estrada Nacional 253-1, Troia, 7570-789

Explore the area

  • Popular LocationTroia Beach5 min drive
  • Popular LocationRoman Ruins of Tróia10 min drive
  • Popular LocationAlbarquel Beach45 min drive
  • AirportLisbon (LIS-Humberto Delgado)70 min drive

Choose dates to view prices

About this area

Troia

Located in Troia, Pestana Troia Eco-Resort & Residences is on the beach. Igreja de Jesus and Setubal Museum are cultural highlights, and some of the area's landmarks include Roman Ruins of Tróia and Pelourinho de Setubal.

What's nearby

  • Troia Beach - 5 min drive
  • Roman Ruins of Tróia - 10 min drive
  • Archaeological Museum - 41 min drive
  • Michel Giacometti Museum - 43 min drive
  • Albarquel Beach - 45 min drive

Getting around

  • Praias do Sado-A Station - 38 min drive
  • Lisbon (LIS-Humberto Delgado) - 70 min drive

About this property

Pestana Troia Eco-Resort & Residences

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day on Pestana Troia Eco-Resort & Residences's beach or relax by one of the hotel's 2 outdoor swimming pools. All 80 rooms provide conveniences such as living rooms and dining areas, plus fridges and LCD TVs with satellite channels. Guests will also find microwaves, hobs and coffee makers. Housekeeping is available once per stay.
Pestana Troia Eco-Resort & Residences offers 80 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate living rooms. Full-sized fridge/freezers and microwaves are provided.

Bathrooms include a bath. LCD televisions come with satellite channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Cycling
  • Bike parking
  • Children's pool
  • Fitness centre
  • Hiking/biking trails
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Full-sized fridge
  • In-room childcare (surcharge)
  • Microwave
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • No lifts

Guest services

  • Dry-cleaning service
  • Housekeeping (once per stay)

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Separate living room
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel restaurant is open seasonally.

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard and American Express; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 6755 & 4441 RNET

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Pestana Troia Eco-Resort Aparthotel
Pestana Eco-Resort Aparthotel
Pestana Troia Eco-Resort
Pestana Eco-Resort
Pestana Troia Eco Resort Residences
Pestana Troia Eco & Residences
Pestana Troia Eco Resort Residences
Pestana Troia Eco-Resort & Residences Hotel
Pestana Troia Eco-Resort & Residences Troia
Pestana Troia Eco-Resort & Residences Hotel Troia

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 11 out of 23 reviews
5 - Excellent 48%
Rating 4 - Good. 5 out of 23 reviews
4 - Good 22%
Rating 3 - Okay. 3 out of 23 reviews
3 - Okay 13%
Rating 2 - Poor. 2 out of 23 reviews
2 - Poor 9%
Rating 1 - Terrible. 2 out of 23 reviews
1 - Terrible 9%

4.0/5

Cleanliness

3.7/5

Staff & service

2.9/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff and wonderful location. Excellent swimming ppol facilities and easy access to very good beaches (but you need your own umbrella, there are none for rent). Above-average food at the two restaurants. On the negative side, there is a Pestana A to Z document claiming that every room has A/C. The very expensive 3-bedroom house we rented had only two rooms with A/C, so our youngest had to sleep on the floor of our room. When we complained in writing that they should only charge us for a 2-bedroom house, they sent a technician to fix the non-existent A/C. Less important: our mattress was lumpy, the toilet paper was the cheap, 1-ply abrasive type, and there was no conditioner or body lotion in the bathroom; for the price we paid we expected more.
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2020

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
nothing was as per Expedia pictures - no fireplace in the villa, no view (we could see the highway and a wall) and to top it all off the indoor swimming pool was closed as it’s low season (which I wish we had been informed about as that’s why we picked this place) so overall not very happy. In addition the staff were not very helpful - wouldn’t let us extend check in even by 30 minutes (again it’s low season) Plenty other places in Tróia that are much better.
Stayed 2 nights in Oct 2019

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019