th,at wasn`t true at all.-i had to write signs to give instructions to people. i was working and i couldn´t be there but i did not leave you unattended, you got in ok and were never left.this is a personal lodgement you also have to understand that people work and have their lives.the price was very cheap you have to balance thingh in lives, this is not an expensive hotel ,expensiv hotels would not ask you the cheap price you paid.I hope you have some consideration. thank you isilda v