We stayed in this cabin for spring break (March 26-April 1). It was my parents, my husband and I, and our two kids (3 and 7).
First the positives:
- The cabin was well furnished and the furniture and beds were all comfortable. There way plenty of space and sleeping areas for us all.
- The cabin was well stocked with things you may need while there including towels and kitchen utensils/supplies.
- Minus the two cabins below, our cabin had a wonderful view of the mountains.
- I felt that our cabin was centrally located about 20 minutes to get to the National Park, Pidgeon Forge and Gatlinburg.
Now for the negatives:
- When we received the message we could check in early we were also notified that the hot tub was not heating properly. We were told that he had contacted a repairman. The repairman never showed up for the duration of our stay. The hot tub was never fixed. We reached back out to the property manager and he said he would call the repairman again. We never heard back from anyone after that. This was a huge disappointment as it was one of the reasons we stayed here.
- My mom felt something on her leg in the middle of the night while reading and when she pulled back the covers she found a cockroach climbing up her leg. We found three more during our stay.
- When we checked in the whirlpool tub upstairs in the loft was full of dead ants. It made me feel like the cabin wasn’t cleaned properly.
Because of the lack of communication and cleanliness w