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Reviews of Novotel Sevilla

4 out of 5
Novotel Sevilla
Av Eduardo Dato 71, Seville, Seville

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 1000 reviews" "
Rating 8 - Good. 441 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Close to the train station, but not so close to the city center. The area around it is under construction. Overall it’s ok.
Stayed 2 nights in Mar 2024

8/10 Good

kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is near the FÚTBOL stadium but quite a distance from the historic downtown. Overall it was not bad and Ubers made it easy to head there and back. The front desk was not super helpful in providing tips on how to get tickets to anything other than say online
Stayed 3 nights in Apr 2024

8/10 Good

Paola Beatriz, Bethlehem

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We only stayed there one night on our way to Lisbon. It’s convenient but not in city center. Close to train but right now there is a lot of construction near hotel . It’s also next to the stadium Sevilla fc so it would be loud during the games. We have stayed in other Novotel in Europe and this was our least favorite. But certainly beds and pillows were clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jacquelin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Teri

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartenders were not especially knowledgeable but they could take care of any drink with the ingredients in the name. The rooms were spacious and clean. There were a couple give aways that it needed an update/renovation but nothing drastic. Checking in was easy and fast. Breakfast was just ok. The area is next to the stadium grounds so it was easy to walk the dog.
Stayed 4 nights in Dec 2023

4/10 Poor

Neel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom and room are not clean just like motel
Stayed 2 nights in Dec 2023

10/10 Excellent

Abdelhamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Aneeza

Stayed 3 nights in Dec 2023

10/10 Excellent

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely place to stay at very friendly and helpful staff
Stayed 1 night in Dec 2023

8/10 Good

david, Cardiff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, awesome breakfast, good gym, and room was spacious and clean. But nothing within walking distance
Stayed 1 night in Oct 2023
Response from Florence - In Charge of Quality Novotel Sevilla on 7 Nov 2023
Dear David, Thank you for sharing your experience. We are pleased to read that you had a good stay overall and that you have enjoyed our breakfast, the gym area and also the room.We are sorry that our location did not meet all your expectations; Although our hotel is located at 1.5 km. from historical city centre, please note that you can also easily reach the centre with underground (3 stops far from downtown city) or direct bus lines.We hope we will have another chance to welcome you. Best regards,

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Youssef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Oct 2023

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Sevilla was way better that Lisbon, enjoy dinner time, staff was very cordial
Stayed 4 nights in Sep 2023
Response from Florence - In Charge of Quality Novotel Sevilla on 7 Nov 2023
Dear Lilian,Thank you very much for selecting our hotel for your stay in Seville. It is always a pleasure to receive positive feedback and I am glad that you enjoyed the quality of our restaurant, the hospitality of our team and also our beautiful city. We hope to welcome you back soon to Novotel hotels.Kind regards,

8/10 Good

Sahdia

Stayed 7 nights in Aug 2023

10/10 Excellent

Shelli

Travelled with family
Easy to get to
Stayed 1 night in Jul 2023

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Carole, palm beach gardens

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was difficult to find but after asking , we were able to locate the hotel and parking underground garage. The breakfast was excellent . The sofa bed was not that comfortable but the bed was very comfortable. A Uber is needed to get to downtown. Overall good good experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Location
Everyone we met at the hotel went out of the way to make our stay comfortable. The hotel is an easy walk to the city center but the area around the hotel has a lot to offer as well.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. We stayed two nights and really loved it. Recommended.
Stayed 2 nights in Jun 2023

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Belting accommodation
Stayed 1 night in Apr 2023

10/10 Excellent

nathan

Stayed 1 night in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
I would definitely stay here again. Having the supermarket (large Carrefour) directly underneath the hotel was convenient. Metro station is across the street (or a 25-35 minute walk depending on where you are going). While it was a long walk, taxis are reasonable and the advantage is that rooms are very quiet and large (and very clean). Alternatively, if you stay in Sevilla Central your room window is likely only a few feet from the window of the next hotel across the very small street, so much higher likeliness of noise and drunk people walking below (and tiny rooms mostly). The Novotel housekeeping staff were very friendly and hard workers! Decent restaurants directly below the hotel, too.
Stayed 3 nights in Mar 2023

10/10 Excellent

Paula

Stayed 1 night in Nov 2022

2/10 Terrible

dong j

Stayed 1 night in Oct 2022

10/10 Excellent

Sergio

Stayed 1 night in Sep 2022

8/10 Good

James W V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Vasim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ion your website was advertised parking available once we reached there they charged us. So please make it clear chargeable car park for people before booking
Stayed 3 nights in Aug 2022

10/10 Excellent

Preston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the stadium. got to watch an amazing game
Stayed 1 night in Aug 2022

10/10 Excellent

Amy

Stayed 1 night in Aug 2022

6/10 Okay

Youssef, Orlando

Stayed 1 night in Jul 2022

10/10 Excellent

Hämäläinen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Child-friendly hotel with a great location
When we checked in the first thing we noticed is a lack of a typical hotel reception. Turned out "reception" was just a laptop and staff member there by the table. Doesn't really matter just an interesting point. The moment the reception guy Ángel saw our little daughter he gave her a small Novotel teddy bear! I tell you that teddy bear went through casas and sierras castillos and cervezerias in in 14-day Spain trip so it was a very great way to make our kid remember her first trip abroad. Room was clean, big and well-eguipped so nothing to complain about that. One minor detail which I found a but uncomfortable was the water temperature in their rooftop pool. That's probably just me cos lots of people were swimming there happily but I felt like it couldn't be a bit warmer. Hotel is located along the EA-line (airport line) and it has few hundred meters to a metro station. Huge shopping mall, the Nervion Plaza is located basically at the same building than the hotel so it's very handy if you need ti grab something to eat or do some small shopping. All in all perfect stay and I'd stay here again any day! Thank you Novotel for the pleasant stay.
Stayed 3 nights in Jun 2022

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice stay and breakfast.
Convenient location, next to a mall and not too far from major attractions in Sevilla. The room was clean and spacious enough for 2 adults and 2 kids. I recommend it.
Stayed 2 nights in Jun 2022

8/10 Good

Mustafa

Stayed 2 nights in May 2022

10/10 Excellent

Jatinder Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful people at the front desk. The rooms are good and the restaurant inside the hotel is very decent.
Stayed 4 nights in May 2022
Response from Florence - In Charge of Quality Novotel Sevilla on 11 May 2022
Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback and we are very pleased to read that your had a good stay and that you have enjoyed your room, the quality of our Gourmet Bar and the helpfulness of our team. We hope we will have the chance to welcome you again. Kind regards,

8/10 Good

Michael

Stayed 1 night in May 2022

10/10 Excellent

Meghna

Stayed 4 nights in Mar 2022

10/10 Excellent

Billy

Stayed 1 night in Mar 2022

10/10 Excellent

Jade

Stayed 1 night in Mar 2022

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well located with a lot restaurant and stores close by, fairly good amenities in the hotel. We have a executive suite, it was a big room, super quiet and excellent blackout to sleep whenever you want. Super convenient parking
Stayed 2 nights in Jan 2022

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very modern… super nice
Stayed 1 night in Jan 2022

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern Hotel in Seville
Hotel is located near the city Centre. It was located at walkable distances from the city Centre or like 4-5 euros by taxi. Rooms were clean and well maintained, however they were small. Breakfast was good.
Stayed 3 nights in Dec 2021

6/10 Okay

Seh Johng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Sandy Kildegaard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very recommended with a few things to improve.
Great location, clean rooms and good breakfast restairant. But, not very impressed with the food we got in the bar. We arrived late (just after 23h when the bar was closing) so we called the hotel and they proposed to keep a few burgers and pizzas on hold as the kitchen was closing. I assume it was from the "room service" card, but the food was not very pleasant to be honest, and I would have preferred the hotel had adviced us to find food just outside on the doorsteps where there are several bars and even a known burger restaurant chain if needed. Secondly, it was quite disappointing the pool was closed "for winter season" when it was +30 degree celsius during day time (20+ in the evening) and we were there for the kids school holiday. Spanish winters apparently starts very early, but not more than the pool and the bar on the roof top would have been open Friday and Saturday evening from 19-21h had we been there so apparently not too cold however!
Stayed 3 nights in Oct 2021

6/10 Okay

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Some remodeling works are poor workmanship. Look pretty in the pictures but finishing poorly. Good location but nothing else. Check out next day and move to other hotel.
Stayed 1 night in Oct 2021

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Alexey

Liked: Cleanliness, staff & service, room comfort
Хороший, но уже прилично устаревший отель. Неплохой (но очень холодный ) бассейн. Неплохо было бы его подогревать. Много свободных лежаков. Большой номер с нормальным видом из окна. Дизайн номера требует обновления
Stayed 1 night in Sep 2021