Phoenix Hotel Guide. Hotels in Seville, Phoenix, United States of America

"Staff has shortfalls and poor customer service skills "

"This hotel was amazing. The staff was great. It was beautiful and the view from the hotel is amazing. There’s this grand mirror in the lobby that just gives bougie will definitely be staying there again and there’s free parking and it just gives luxurious."

"The best! Bill GM & Aurora managers are amazing entire staff. Amazing front desk amazing nothing bad to say we love it here we stay all the time."

"No problem with either the AC or parking."

"Really Relaxing. Family friendly. "

"It was good "

"yes but they never cleaned my room when I requested it "

"Great staff! Really interesting the live customer service kiosk they have in the office. The in-person manager is nice and will try to work with you on certain things if they can. However... Have seen some crime in this area, the kiosk goes by the book and does not personalize service to your situation no matter how unfair and even if you literally did everything right, there's almost nowhere to walk your dog on property with almost the entire property being parking lot gravel and cement, and there are "no dogs on grass" signs in the few grassy areas that are here. And the rooms are pretty small if you have more than one bed. One bed all the way against the air conditioner underneath the window (the person lying in that one better love cold air), and the other bed all the way against the other wall with there being maybe a foot and a half in between beds. So not a lot of room for a lot of stuff. Perfect for a single person or a couple of people with just a couple of bags each. But bathrooms are a bit roomy, shower is good, TV good, decent sized fridge bigger than your typical "mini" fridge, small microwave (in rooms with a mic/fridge) combo. Oh! One more thing. If you book a room with a microwave and fridge, do not expect that to be the room that comes up in their system when they pull up your reservation. I have booked this room multiple times on different platforms, INCLUDING their very own My6 app, and each time I have to pay an extra fee when I go to check to be upgraded."

"Maybe clean the pool area water everyday because it's outdoors. Every thing was excellent. "