Shafran Hotels

"The staff was extremely friendly and professional. They were always ready to help with directions, taxi, or any requests. You really feel welcomed here."

"The name says it all. Book the antique hotel room and feel history with modern service. For my holiday it was a gem."

"Breakfast was terrific, and the staff was too. The rooms we got were spotless. Great stay!"

"Thank u "

"We had the most amazing stay at Fairmont Baku. Beautiful view from room. Clean and neat room. Highlight was the complimentary Anniversary cake that we were given. most memorable stay."

"Location: 9/10 The hotel is not in the city center, but it’s only a 12–15 minute drive away and absolutely worth it for the comfort and quiet. Rooms: 10/10 The rooms are more like full apartments – huge, spacious, and very well equipped. Extremely comfortable and perfect for families traveling with children. Family-friendly: 10/10 Staying here with kids was a great experience. The large apartment-style rooms made everything easier and more relaxing for the whole family. Staff: 10/10 Friendly, professional, and genuinely helpful. The staff made us feel welcome throughout our stay. Especially Elvine! Breakfast: 9/10 Good variety, fresh food, and a calm, pleasant atmosphere. Overall experience: 9.5/10 A fantastic option for families visiting Baku. Spacious apartment-style rooms, excellent service, and a location slightly outside the center that’s well worth the short drive. Highly recommended."

"I would like to sincerely commend the exceptional staff who made my stay truly memorable. Every team member went above and beyond, consistently going the extra mile to ensure comfort, care, and outstanding service. In particular, I would like to recognize Orkan Jafaraly, Front Office Manager, Ulka, Assistant Front Office Manager, Karim, and Matlab. Each of them listened attentively to my needs every single time and responded with genuine warmth, efficiency, and remarkable hospitality. Their professionalism, kindness, and willingness to help at every moment reflect the highest standards of service and truly made a difference in my experience. Please extend my heartfelt thanks to them for their dedication and care. Thank you for fostering such a wonderful team. It was a pleasure to experience such thoughtful and gracious hospitality."

"Very good stay! The place is well maintained and lovely . The have a nice smell and perfume on the common areas"

"Very convenient for the shipping mall over the road, and the view of Baku bay was really nice. Rooms were comfortable and clean. Lobby area was nice to have coffee or work with colleagues. I enjoyed my stay very much"