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"Beautiful setting,good buffet and drinks"

"Since we entered the room , the lights and the AC was turned off . After we switched it on , everything went off after one hour ! And every time we switched it on , after some while it goes off again suddenly with no reason ! We called the front desk and complained , but they did nothing , then we went personaly to the front desk to complain , and asked them to change our room , but they didn’t response .. We couldn’t sleep all night because of that , AC was going off every one hour , and when we checked out we blamed them for ignoring our complain and not changing our room , but they didn’t seem to be sorry ! Our room No. Was 607 , on 11 Feb 2026 . There was electric problems in this room , but they didn’t admit ."

"The hotel areas were generally in good condition and the staff were helpful and engaging. The pool was showing several areas of wear and tear with tiles missing and still lieing in the pool. The Address resident apartment was a nice size and very comfortable. The general communication around the trip wasn't great. The facilities at the apartment were disappointing and there was no ownship of our stay and the issues that occurred. "