Shawmut Hotels

"Staff was very nice. The room appeared clean but the floors were not swept or washed. It looked like they only swept the open area leaving along the walls and between the furniture extremely dirty. "

"When I checked in the staff did not tell me there’s a continental breakfast with coffee. Also the website hadn’t listed it in amenities. Only one bar of soap, no shower gel for the bathroom. Bathroom could use an additional towel rack. "

"Staf are friendly and fast but the room it self could use better up keep there was a stain right next to the bed on the floor the wall paper was falling off the walls and bathroom could of used cocked for the corners looked moldy "

"I travel for business. Out of the 365 days in the year- I stayed in a hotel 279 last year. ... this Best Western is an absolute disaster. 1. Rude & unprofessional front desk staff 2. Unsafe rooms- my door did not latch causing it to swing open on its own 3. The wall temperature unit leaked so badly it fried my laptop charger. 4. Gross. Just absolutely rancid"

"My room was very clean and comfortable. The staff was very nice. I will stay here again."

"Pool was clean, gym was clean! Staff was friendly and helpful. Breakfast was great!"

"This place at first look is super nice. If you stayed just for a night two you would probably not be phased. We stayed here for 3 weeks while we had water damage remediation at our house. We had a deluxe room with a king size bed and a separate living area with a sofa bed. There were 4 of us, myself, husband and two kids. So my first complaint is that the coffee table you need to move to pull out the sofa bed literally weighs 200 lbs. They can call it a room that sleeps 4 but it was really not functional. The room had a stovetop and refrigerator but was advertised as a “kitchenette.” The only microwave was downstairs and didn’t work. The only heat is the bedroom so if the door was closed the bedroom would get really hot and the living room would get cold. This place is more Airbnb style, you couldn’t get toilet or towels unless it was before 3. That was fine after we figured it out. There were quite a few times that we ran out things like toilet paper, trash bags, towels etc. and it was after employee hours. Would have been nice to know ahead of time that after 3 pm those things are not available. Also there is no place to get rid of trash, again found this out after hours. We were told to leave it inside our room and someone would pick it up the next day. This was just annoying, other rooms started putting it out in the hall. Be prepared to receive constant texts about "

"There aren’t many good hotel in the area. This is best option for business travel."

"Beautiful place. Very responsive host. Peaceful. Clean. It was a great getaway."