Santa Fe Hotel Guide - Shellaberger Tennis Center hotels in Santa Fe, United States of America.

"Room was clean. Breakfast was fresh. Highway can be heard as well as the neighbors. Heater works great. Room could have a chest of drawers."

"Took a"

"Room 8 smelled like wet dog even though they swear they have a no pet policy. Got up to use the bathroom in the middle of the night and stepped in a cold, wet puddle of what I can only assume was dog urine, in the carpet by the bathroom. I didn't call the hotel manager because it was the middle of the night, I didn't even know if l'd be able to reach anyone and only had a few more hours in the room. Washed my feet, went back to bed. In the morning, I couldn't find the manager, I rang the bell, ended up leaving a note. I did see the housekeeper and I told her. A couple of hours later, the manager called and told me they didn't find a wet spot but they were going to call the police to investigate the urine so they could prove there was no dog urine and then they didn't have to refund me. Insane. As if the police don't have actual lives to save. She did admit the room smelled terrible but kept saying she couldn't find the wet spot and kept insisting she was going to call the police to investigate so she didn't have to refund me. Absolutely crazy. Will never stay here again."

"Clean nice size room. Breakfast was great. "

"The room was clean, breakfast was good. The beds are hard as a rock. As someone with a bad back it was extremely hard to sleep. The floor would have been softer."

"Hotel was great—someone had discarded a water bottle cap near our room and it was there the next day. Perhaps housekeeping hadn’t been by, yet, since we did leave quite early. There’s a very busy road right in front if the property—the road cuts diagonally through Santa Fe. The traffic noise was rather loud well into the night. I slept with my noise cancelling AirPods. They had Makeup wipes (!), lotion, soap and shampoo as a courtesy, plus a small regulator and coffee maker. Exactly what we needed on our long cross country road trip."

"Very clean and roomy. Cool vibe. Colorful"

"Love this place close to everything "

"I honestly feel misled. There are two main reasons for this. First, the booking clearly stated that breakfast was included, and there was even signage at the front desk indicating the same. However, in reality, no breakfast was provided. When I asked the staff, I was told that breakfast has not been available since January due to renovations. If that is the case, this information should have been clearly updated on the booking site and on all hotel signage in advance. as an alternative, we were told that “coffee is available in the room,” but this was very basic and not a satisfactory substitute. We specifically chose this hotel because breakfast was included, as we did not want to spend extra time or money in the morning. Having that expectation not met was very disappointing. Also, Wi-Fi was also advertised as included, but the connection was extremely poor. It was so slow that even a simple, low-data email (without photos or videos) could not be properly loaded. It was essentially unusable. While I understand that renovations may be necessary, any services that are unavailable as a result should be clearly communicated in advance. I strongly hope improvements are made so that other guests do not have the same experience."